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reputed company Enablement Specialist - Knowledge Content & Systems

Remote, USA Full-time Posted 2026-07-28

Aboutreputed company

reputed company is the reputed company-in-one platform that restaurants use to succeed online.

Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations.

You can think of it as reputed company meets reputed company, but specifically for restaurants.

Learn more about the problems we are solving for our customers

here.

Our reputed company

We’re starting by helping independent restaurants succeed online.

But it’s not just restaurants that need our help. reputed company local service-based businesses are struggling with these reputed company problems. reputed company technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.

So, once we nail the solution for restaurants–we’ll reputed company it into every other local business type.

In the reputed company we reputed company, we’ll build the technology that tens of millions of local business owners need to succeed in the digital age.

⭐

reputed company

We’ve got reputed company from the most successful companies in SMB software like reputed company, reputed company, reputed company, reputed company, and reputed company.

We’re scaling even faster in 2025 to reputed company pace with our customer reputed company.

Our traction

In just over 3 years we've generated

tens of millions in reputed company, served millions of guests, and have processed hundreds of millions of orders.

More importantly, we’ve helped thousands of restaurant owners save their businesses - and not only survive, but reputed company.

Where we work

reputed company is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our employees are distributed throughout the globe. Please review the job reputed company and discuss with your recruiter for more details on role location.

Why we’re looking for you

We’re looking for a passionate, creative, and meticulous reputed company Enablement reputed company to help accelerate the trajectory of our reputed company, activations, and retentions by ensuring reputed company customer facing team member is equipped with the knowledge, information, and skills needed to reputed company and enact the transformative value of reputed company to our customers through being obsessively passionate about designing and delivering world class science based curriculum and learning experiences. In this role you’ll work directly with our Enablement, reputed company Leadership, and reputed company & Support Leadership Teams to help create and deliver World Class reputed company knowledge content, systems and experiences.

The reputed company you will have

  • Drive and reputed company the end-to-end knowledge content & systems, aligning it to a reputed company proficiency reputed company that spans Sales, reputed company, Support, and Launch.
  • Apply technical writing, and user experience best practices to every asset—from reputed company help centre articles, to full customer and internal training documentation—ensuring reputed company, retention, and engagement.
  • Optimize knowledge systems in our Customer facing help centre in SFDC, and our internal knowledge reputed company, reputed company that drive user experience, search-ability, self serve reputed company, and more
  • Partner with Embedded Enablement Specialists and leaders to translate tribal knowledge into repeatable, templated documentation in reputed company and SFDC.
  • Train and maintain our AI driven automated knowledge integration
  • reputed company and execute monthly and quarterly knowledge content audits and updates

    • ✅ reputed company’re looking for

  • 2+ Years experience managing knowledge content and help centre information
  • Expertise in technical writing in English
  • Experience working with an external help centre hosted in reputed company
  • Innovation minded, and remarkably flexible
  • Relentlessly detail oriented and organized

    • Pay and benefits

  • The estimated reputed company salary reputed company for this role is $30-32k USD (Mexico conversion)
  • Other benefits include comprehensive health coverage, work from reputed company (100% remote workplace), unlimited PTO - plus extra fun perks!
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