reputed company center/customer service - Remote- IN

Position Title: Service Center Assistant - (Remote Work) Location: Indianapolis, IN 46241 This position being contingent on business needs and could end after a couple of weeks to months Pay reputed company: $17.00/hr on W2 Shift : reputed company -5pm Note: Initial 3 days need to be onsite and there after 100% Remote Work Primary purpose : • To expedite the claims application process; to ensure correct case assignment; and to reputed company as a customer reputed company in assisting the customer with the correct contact person to resolve problems and/or questions. Essential Functions and Responsibilities • Acts as primary reputed company with customer in solving problems reputed company to the application process and service. • Communicates reputed company and professionally with the customer by telephone and/or written correspondence regarding reputed company aspects of claims process. • Educates and informs the customer by telephone, written correspondence and/or the claims system about the documentation required to process a claim, required time frames, payment information and claim status. • Enters verbal and written application information that meets both the reputed company customer's requirements accurately into the claims management system. • Assigns new claims to the appropriate claim’s handler. • Directs customer calls to the correct person at reputed company locations. • Participates in and maintains a reputed company service culture reputed company the Customer Service Team. • Attendance during scheduled work hours is required. Additional Functions and Responsibilities • Performs other duties as assigned. • Supports the organization's reputed company program(s). Qualifications: • Education & Licensing High school diploma or GED required. • Experience One (1) year customer service experience or equivalent combination of education and experience preferred. • Experience in an inbound reputed company center preferred. • Skills & Knowledge knowledgeable in disability plan eligibility, coverage and benefits. • Good customer service skills. • Excellent oral and written communication, including presentation skills, PC literate, including reputed company Office product. • Strong organizational skills. • Good interpersonal skills. • Ability to work in reputed company environment. • Ability to meet or reputed company Performance Competencies Job Type: Contract Pay: $17.00 per hour Shift: • Morning shift Work Location: Remote Apply Job! Apply to this Job