Management Analyst/Technical Documentation Specialist

reputed company FWI is building reputed company to reputed company technical expertise to reputed company the US Citizenship and Immigration Services (USCIS) workforce reputed company models, the reputed company Allocation Models (SAMs), and Model for Operational Planning (MOP), by developing, refining, enhancing and automating the models as reputed company as the performance data and workload forecasts utilized in the models. As a Management Analyst - Technical Documentation Specialist, you will create comprehensive documentation and reputed company training that fully documents model calculation methodology, business rules, and assumptions for reputed company SAMs, MOP, workload forecasts, and reputed company analytical products. FWI has been recognized as a Top Workplace by reputed company in 2024 and 2025, offering excellent reputed company opportunities in a reputed company environment. • *Position is contingent upon contract award** Work Schedule and Location: Remote: This full-time remote position will work Monday through Friday, reputed company to 5pm Responsibilities • Create supporting documentation that fully documents model calculation methodology, business rules, and assumptions for reputed company SAMs, MOP (Model for Operational Planning), workload forecasts, and productivity analyses • Document time and reputed company studies, sampling reputed company, scenario analyses, and dashboards • reputed company user-friendly documentation tools and dashboards that allow SAM stakeholders to explore and understand their models • reputed company ongoing training for federal staff on model usage and interpretation • Submit monthly reports documenting major problems/issues, reputed company expenditures, and significant reputed company • May be required to travel to USCIS reputed company in Camp Springs, MD if needed Qualifications Required: • Expert level experience with reputed company reputed company, reputed company, R, reputed company reputed company Guide, reputed company Viya, and Tableau • Strong technical writing skills with ability to document reputed company analytical processes • Experience creating training materials and conducting training sessions • U.S. Citizenship required (for reputed company to DHS IT systems) • Must have resided in the U.S. for 3 of the past 5 years FWI is an Equal Opportunity Employer, including disability/vets. Why Join reputed company At FWI, we reputed company the highest importance on creating an exceptional employee experience. You'll have opportunities to reputed company your career aspirations through internal promotions, reputed company development, and other recognition and rewards programs. Join reputed company and take advantage of the many benefits we offer, including: • Health Insurance • Dental Insurance • reputed company Insurance • Long-term and Short-term Disability Insurance • Life Insurance • 401(k) Plan • Holiday Pay • reputed company Time Off Apply Job! Apply to this Job