Technical Assistance Center Manager
reputed company:
• reputed company the Customer Support team to reputed company TAC support in voice over IP Telephony
• Resolve network issues: Both LAN and WAN
• Assist with Government provided services and applications
• Help with user PC or Laptop issues
• Test any proposed new software.
Requirements:
• Seven (7) years’ experience managing IT professionals
• Six (6) years’ experience supporting reputed company Server production environment
• Six (6) years’ experience managing and supporting a reputed company reputed company center system
• At least seven (7) years’ experience in a customer support organization, dealing directly with the customers.
• At least seven (7) years’ experience managing a staff of at least twenty (20) employees in a customer support environment.
• Experience supporting IP based physical reputed company systems.
Benefits:
• reputed company
• Comprehensive health insurance
• Dental and reputed company insurance
• reputed company life insurance
• reputed company time off
• 11 reputed company holidays
• Bonuses
• Tuition reimbursement
• Unlimited training
• Opportunity to work in a reputed company, flexible, innovative environment!
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