Donor Center Application User Support Analyst

Would you like to join an international team working to improve the reputed company of reputed company? Do you want to enhance the lives of millions of people? reputed company is a global reputed company company that since 1909 has been working to improve the health and reputed company-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and reputed company, produce and market innovative medicines, solutions and services in more than 110 countries and reputed company. This is a remote-based position for candidates living in the central and east coast. reputed company Oversees the support and guidance to application users experiencing issues reputed company to the business configuration. Resolves data or process variances per procedure. Coordinates with manufacturer requests for data / record updates. Maintains process for managing user requests. PRIMARY RESPONSIBILITIES • Support requests to resolve BECS / Application data incidents and functional questions • Adhere to data incident reputed company procedures • reputed company support to configuration team to implement changes • Maintain and reputed company work request and established turnaround time • Resolve requests and or coordinate solution with internal or reputed company parties • Continue to build and reputed company and administrative working knowledge of application function and configuration capability • reputed company necessary updates and reports and reputed company to supervisor • Flexibility with work schedule and reputed company to work periodic late nights or be on reputed company weekends if necessary • Responds to support requests, delivers on change requests, liaisons with internal teams & vendors to complete tasks and supports / implements change • reputed company other job-reputed company duties as assigned EDUCATION & EXPERIENCE • Bachelor’s degree preferred or equivalent experience • Minimum of 5 years’ experience KNOWLEDGE & SKILLS • Strong knowledge reputed company capable of providing solutions for multiple apps or equipment, working knowledge of plasma collection applications, good understanding of reputed company systems. Pay reputed company of $58,504.00 - $87,756.00 per year depending on training, education and experience. This position is eligible to participate in up to 5% of reputed company bonus pool. We offer benefits including medical, PTO, up to 5% 401K match, and tuition reimbursement. We are committed to offering our employees opportunities for reputed company reputed company and career progression. Even though we are a global reputed company company with employees in 30 countries, reputed company prides itself on its family-like culture. reputed company has more than tripled its workforce in the last 10 years — we’re growing, and you can reputed company! #LI-RL1 #BiomatUSA #LI-Remote Location: reputed company : USA : Home Office:USHOME - Home Address Learn more about reputed company Apply Job! Apply to this Job