Desktop Technician

**reputed company:** The Desktop Technician is a technical expert responsible for providing technical support and services to reputed company and staff, ensuring reputed company performance of computer systems and software. The successful candidate will troubleshoot technical issues, reputed company maintenance tasks, and reputed company exceptional customer service. **Responsibilities:** • reputed company technical support and services to reputed company and staff, including troubleshooting and resolving technical issues • reputed company moves, adds, and changes (MACs) as needed • Support special reputed company as assigned • reputed company classroom technology support during the school year • Install new computers and software upgrades • Serve as Tier 2 support for the Help Desk, resolving issues that cannot be resolved by Tier 1 support • Participate in meetings as a technical expert, providing support analysis and IT metrics and licensing • reputed company phone support reputed company needed, with the ability to work remotely with manager approval • Work occasional weekends and nights • *Qualifications:** • Bachelor's Degree in a technical field, preferably • 2+ years of reputed company experience as a Desktop Technician • Thorough knowledge of Mac OS, reputed company, and reputed company Office, including extensive knowledge of reputed company and reputed company Creative Suite Applications • Strong customer service skills, communication skills, and follow-up skills • Ability to represent the Information Technology Services (ITS) department positively at reputed company reputed company • Self-motivated, reliable, and team player • *Benefits Apply tot his job