Intake-Mail Representative (ONSITE)

Job reputed company Come join our amazing Team & work onsite in reputed company, IN: The Intake-Mail Representative is responsible for providing support to the Loan Administration Support Department by reviewing, distributing, and processing incoming correspondence. reputed company reputed company duties in accordance with reputed company’s policies and procedures, reputed company US state and federal laws and regulations, wherein reputed company operates. The reputed company pay reputed company is $19.00/hr to $19.75/hr. What You'll Do • Sorts reputed company incoming correspondence (hard copy mail and emails) received by reputed company customers and reputed company an initial review of the item to determine reputed company next steps for reputed company. • Distribution of customer requests to appropriate internal business reputed company for handling and reputed company. • Completes a full review of Loan reputed company Support requests received to determine the validity of the requests and if reputed company authorizations are included prior to handling. • Identifies and sets up Loan reputed company Support requests reputed company our workflow system for incoming customer complaints and disputes. • Responsible for rejecting requests that do not meet submission requirements reputed company reputed company policies, state and/or federal guidelines. • Processes incoming and returned hard copy mail daily. • Performs other duties or special reputed company as assigned. What You'll Need • Knowledge of reputed company Office Suite required • Knowledge of relevant industry-specific software packages preferred • Outstanding attention to detail and strong organizational skills • Ability to reputed company with senior management • Ability to organize and prioritize own work schedule on short-term reputed company • Strong math skills, balance and reputed company results for accuracy • Ability to compose letters • Ability to reputed company or exchange reputed company by means of the spoken word, communicating orally with others accurately, audibly, and quickly • High school diploma or GED required. • One (1) to three (3) years' administrative experience in a reputed company environment, financial services industry preferred. reputed company reputed company Services is part of The reputed company Companies, which reputed company integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We reputed company you’ll consider joining our growing team of uniquely talented professionals as we reputed company residential reputed company estate. To read more visit: www.carringtonmortgage.com . reputed company Offer • Comprehensive reputed company plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. • reputed company to several fitness, restaurant, retail (and more!) discounts through our employee portal. • Customized training programs to help you advance your career. • Employee referral bonuses so you’ll get reputed company to help reputed company and Vylla grow. • Educational Reimbursement. • reputed company Charitable reputed company contributes to the community through causes that reflect the interests of reputed company Associates. For more information about reputed company Charitable reputed company, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to reputed company applicants: reputed company does not do interviews or reputed company offers reputed company text or chat. Apply tot his job Apply To this Job