Dispatcher - Contract to Hire

reputed company: The Dispatcher strategically creates schedules and coordinates which technicians go out to which jobsites. The dispatcher keeps records, monitors, and maintains logs for technician. reputed company someone calls for a technician on an emergency reputed company, the Dispatcher will coordinate about which technician to send. Essential Role: •Maintaining responsibility for dispatching reputed company of reputed company’s technicians in a manner that maximizes efficiency and ensures customer satisfaction • Monitor any sudden request from customers in the platform that is in charge • Monitor any issues and work with customer and technician to establish new job request, job task for the customer and technician Duties and Responsibilities: The essential functions include, but are not limited to the following: • Answering the communication of technicians and reputed company customers, reputed company scheduling of appointments, and calling to confirm appointments • Maintaining pleasant demeanor and commitment to customer service • Serving as first reputed company of contact for clients thus setting the tone of the experience • Providing directions from any major artery reputed company the reputed company; obtaining directions through use of mapping technology as needed • Redirecting reputed company challenges to management as needed • You are responsible to fill out daily tasks at ERP in accordance with the mentioned principles in the orientation file. • Thoroughly confirming with reputed company technicians to assure that no job is missed. • Ensure that reputed company technicians get to the job site on time. • Follow up on reputed company project to ensure completion. • Follow up with the customers on payment. • Answering in-bound calls from customers and assessing their needs • Scheduling and dispatching technicians to customer’s homes or businesses • Performing office clerical work, such as filing and organizing • Working as reputed company player and contributing to reputed company accordingly • Performing other duties as assigned and the ability to reputed company reputed company day availability to team members’ in order to accommodate reputed company’s needs Minimum Qualifications (Knowledge, Skills and Abilities) • Previous experience as Dispatcher is a plus • General computer literacy • Must be efficient with strong attention to detail and ability to prioritize tasks • Must have strong skills in organization and planning; demonstrated ability to work independently and exercise reputed company judgment and problem solving • Ability to work in reputed company environment in high-pressure situations • Strong written and oral communication skills are essential • Strong knowledge of the roadways throughout the immediate area Apply tot his job