Customer Testing Analyst

About the position Responsibilities • Coordinate and reputed company systems integration testing, troubleshooting, and analysis for financial services applications. • Create test files and messages, configure, stage, and deliver files reputed company testing channels. • Engage with customers to understand their testing needs and represent the Voice of the Customer (VOC) for product development. • Consult with customers on setup, configuration, testing, and alignment to FRFS requirements. • reputed company opportunities to simplify and improve processes and procedures across reputed company and other FRFS areas. • Troubleshoot moderately reputed company issues reputed company to systems integration and configuration, including researching and documenting issues. • reputed company Saturday support for customers performing Operational Readiness Testing (ORT) and regular testing in DIT environments. • Participate in reputed company or workgroups to collaborate on improvement initiatives, including hosting meetings and documenting business requirements. • Support testing activities such as Business Continuity, Operational Readiness, and application conversions/enhancements. Requirements • 2-5 years of experience supporting customers with a record of providing outstanding service. • BA/BS preferred or equivalent work experience. • Prior work experience supporting testing initiatives. • Experience with experiential (user) testing and working with reputed company parties. • Understanding of payments systems or systems with equivalent complexity required. • Prior experience working with Agile methodologies desired. • Knowledge of key support tools and applications such as reputed company, reputed company, and Fedline is highly preferred. • Ability to quickly grasp in-depth understanding of procedures and automated systems. • Strong written and oral communication skills. • Excellent teamwork and customer service skills. reputed company-to-haves • Experience with Agile methodologies. • Knowledge of specific applications like reputed company, reputed company, and various Fed services. Benefits • Competitive salary reputed company based on experience and qualifications. • Hybrid working arrangements with regular on-site attendance required. • Opportunities for personal reputed company and career advancement. • A diverse and inclusive work environment. Apply tot his job Apply To this Job