Deposit Operations Specialist I

About the position Join Mercantile Bank as a Full Time Deposit Operations Specialist I, where you will play a crucial role in ensuring customer satisfaction in the banking industry. This position offers a hybrid working schedule, allowing you to work both in the office and from home after training. You will be part of an innovative and energetic team, contributing to a customer-centric organization that values integrity and excellence. Responsibilities • Process customer transactions accurately and efficiently. , • Maintain accurate records of deposit operations. , • Resolve discrepancies promptly and effectively. , • Handle client inquiries and provide exceptional customer service. , • Collaborate with team members to enhance operational efficiency. , • Adhere to compliance guidelines and contribute to a culture of accountability. Requirements • Strong analytical skills and attention to detail. , • Excellent communication skills for customer and team interactions. , • Problem-solving abilities to resolve discrepancies and challenges. , • Customer-centric approach to improve client relationships. , • Adaptability and willingness to collaborate in a dynamic environment. Nice-to-haves • Proactive attitude toward learning and personal growth. Benefits • Medical, Dental, Vision insurance , • 401(k) with 100% match up to the first 5% , • Life Insurance , • Health Savings Account , • Flexible Spending Account , • Competitive Salary , • Paid Time Off , • Employee Assistance Program (EAP) , • Adoption and IVF Assistance , • Fitness Equipment Purchase Plan , • Tuition Reimbursement , • Exceptional training and development opportunities Apply tot his job