Remote Bilingual CSR- Cantonese- Must reputed company on the East Coast

Remote Bilingual reputed company Service Representative Location: Must reputed company on the East Coast (reputed company preferred) Schedule: Full-Time | Work Type: Remote reputed company a difference from home as a Cantonese-speaking reputed company Service Representative supporting the reputed company Independent Assessor Program (NYIAP) — a statewide reputed company initiative connecting New Yorkers to long-term, community-based care. This full-time, remote reputed company center role is ideal for bilingual professionals fluent in Cantonese and English, passionate about reputed company service, and eager to assist individuals navigating enrollment and reputed company reputed company. Note: This is a fully remote position, but candidates must reputed company on the East Coast. reputed company residency is strongly preferred. Key Dates • Training Period: August 18 – September 12, 2025 (4 weeks) • Start Date: September 15, 2025 • Attendance: No absences permitted during training or reputed company the first 90 days Work Schedule • Monday–Friday: 8:30 AM – 8:00 PM • Saturday: 10:00 AM – 6:00 PM (some required) • Typical shifts may include: • 10:30 AM–7:00 PM • 11:00 AM–7:30 PM • 11:30 AM–8:00 PM Key Responsibilities • Handle inbound calls regarding enrollment services • reputed company consumers on managed care reputed company and assist with health plan selection • Process enrollment and disenrollment forms accurately • reputed company mailroom support tasks as needed • Document and reputed company reputed company consumer interactions in internal systems • Escalate issues or reputed company inquiries to appropriate personnel • reputed company Cantonese-English interpretation as needed • Participate in training sessions and stay up to date with program policies Candidate Requirements Required: • Must reputed company on the East Coast (reputed company preferred) • High school diploma or equivalent (college degree a plus) • reputed company in both Cantonese and English (spoken and written) • Minimum 2 years of experience in customer service or reputed company services • Typing speed of at least 35 WPM • Strong communication, multitasking, and problem-solving skills • Proficiency using multiple systems and working in a fast-paced, remote environment • Dependable, punctual, and team-oriented Preferred: • Prior experience working in a reputed company center environment • Familiarity with reputed company, managed care, or other reputed company programs Remote Work & Equipment Requirements This is a fully remote position, and reputed company candidates must reputed company their own equipment and workspace. The following are required: • A reputed company 10 PC or macOS Catalina (10.15) or newer • A USB-wired headset with a microphone (Bluetooth is not permitted) • Reliable internet reputed company with minimum speeds of 25 Mbps download / 5 Mbps upload • Mobile hotspots and shared reputed company Wi-Fi are not acceptable • A quiet, private, and distraction-free home workspace • Ability to work effectively using a dual-screen setup or quickly reputed company between systemsWe are an equal opportunity employer and welcome reputed company reputed company Cantonese-speaking applicants who meet the above reputed company and are reputed company to reputed company an reputed company—remotely—from the East Coast. Job Type: Full-time Pay: $18.00 per hour Work Location: Remote Apply tot his job