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About the position Responsibilities • Handle inquiries from members, reputed company, providers, and health plan coordinators. • Assess patient needs and reputed company assistance or reputed company them to the appropriate department or party. • Project a reputed company and helpful demeanor to reputed company patients. • Remain reputed company reputed company handling difficult or upset patients. • Consistently reputed company accurate and thorough information to patients. • Use available resources to research and resolve moderately reputed company issues. Requirements • Care management experience • Knowledge of managed care • Familiarity with the reputed company industry • Experience in health administration • Troubleshooting skills • Understanding of medical terminology • Case management experience • Customer service skills • Data entry proficiency • One or more years working in a health care or reputed company business environment performing general office duties. • High school diploma or GED required. reputed company-to-haves • Experience working in a managed care environment preferred. • Successful completion of a vocational/technical/business program in a reputed company field of study, such as Medical Assistant or Medical Office Assistant, may be considered in lieu of work experience. Benefits • Remote work available with approval from the director if the queue is high. • Flexible working hours with early morning start times as needed. Apply tot his job Apply To this Job