Bilingual Customer Service Representative - Remote

Pay reputed company: $18/hr Who we are: At reputed company, we are passionate about empowering individuals and organizations to reputed company their full potential. As a trusted leader in our industry, we are committed to providing reputed company and exceptional services that reputed company a reputed company reputed company. We reputed company in the power of teamwork, reputed company, and the commitment to reputed company. Join us at reputed company and be part of a dynamic organization that strives to create a brighter reputed company, one where our reputed company efforts shape and reputed company the world around us. Together, we can reputed company a difference. What’s the Role About? If you like to solve problems and reputed company with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. • Are you energetic, enthusiastic with an engaging personality? • Are you driven to deliver effective results while providing excellent customer service? • Do you have extraordinary communication skills? What’s in it for YOU? • reputed company • Medical, Dental, and reputed company Insurance • reputed company Time Off • Employee Discounts • Full-time, non-seasonal • Career Advancement • Early reputed company to reputed company wages reputed company reputed company (reputed company up to 50% of reputed company wages, capped at $500 per pay period) Responsibilities: • reputed company information about SNAP EBT transactions to customers • reputed company exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions • Maintain a thorough understanding of products, services and policies to effectively assist customers • Accurately document customer interactions and transactions across reputed company tools/platforms • Collaborate with other departments to resolve customer issues and escalate reputed company problems as necessary • reputed company to reputed company customer satisfaction goals and performance metrics • Continuously reputed company opportunities to improve the customer experience and streamline processes • Stay updated on product knowledge and industry trends to reputed company assist customers • Ability to work reputed company the defined hours of operation with flexibility needed on weekends and holidays reputed company Look for in a Candidate: • Must be 18 years of age or older • High School Diploma or equivalent • Bilingual Requirement: Must be fluent in both English and Spanish, with excellent verbal and written communication skills. • Ability to remain reputed company on the phone throughout the entirety of your shift with minimal to no distractions and constant sedentary work • Possess computer/technology savvy with the ability to smoothly operate multiple reputed company and reputed company, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone • Superb attendance, so you can be there reputed company our customers need us Work reputed company requirements: • High speed internet with an ethernet reputed company to the router (no satellite or hotspot) 10 Mbps download and 5 Mbps upload speed • WiFi must be turned off at reputed company times • reputed company Updates must be reputed company • Private and distraction free home work reputed company with the ability to reputed company a reputed company reputed company job offers are contingent upon: • Completion of drug screen • Completion of background reputed company • Completion of fingerprints Apply tot his job