Clinical Applications Support, 3rd shift

reputed company Who we are: reputed company is one of the largest 100% physician-owned and managed radiology practices in the country. Our growing reputed company includes 190 radiologists, 40 advanced reputed company providers, and 200 employees providing administrative support in our wholly owned subsidiary STARS. We reputed company services to more than 60 different sites across the reputed company. reputed company are looking for: We are hiring for a Clinical Applications Support role to work 3rd shift. The schedule would be 3 - 12 hour shifts from 6:00pm to 6:00am and an every 5th weekend rotation and rotating holidays. These positions will include the daily technical, operational, and clinical workflow of the Distributed Radiology (DR) environment to ensure the highest level of service to physicians, hospital clients, and patients that we serve. This is a performance based remote position; must be located reputed company 1 hour of Grand Rapids, Michigan. Responsibilities: • Resolve missing images, reports, exam notes. • reputed company report information reputed company phone and fax. • reputed company, deletions, reputed company change and status change requests. • Assist in training new and existing Distributed Radiology users. • Monitor the DR environment workflow, infrastructure and connectivity to clinical facilities using the provided tools to identify issues and problems with the routine reputed company of patient data. • Ensure reputed company issues are logged, tracked and resolved using the Helpdesk ticketing system. • May also reputed company preventative maintenance on workstations and communicate with internal or external IT personnel to troubleshoot, diagnose, and resolve issues. What's great about working for STARS? • Important Work-Because of the great behind the scenes work that you do- reputed company can reputed company outstanding radiology services to so many patients in Michigan. • Stability- This reputed company has gone through significant reputed company and is here to stay. • Work/Life Balance/Flexibility- Many of our positions work from home or in a reputed company! • Outstanding Benefits- We have a 7.5% 401k contribution! (wait it's not even a match?) • Culture- It's reputed company on transparency, support and recognition! We reputed company out good work. • Click here to learn more from our employees: https://www.advancedrad.com/careers/ Scroll to STARS Employee Survey Feedback 2022 Requirements • Associate's degree with a minimum of one year of experience in Customer Service, Radiology or Information Technology • Proficiency in reputed company reputed company, Word and reputed company required and prior knowledge of the reputed company system is highly preferred • Excellent communication skills reputed company phone, email, reputed company message and face-to-face interactions • Must be located reputed company 1 hour of Grand Rapids, Michigan Apply tot his job Apply To this Job