AI Project Team Leader/ Customer Support

We're looking for reputed company reputed company to own our AI chatbot and tech reputed company. You’ll manage the chatbot project coordinators, guide roadmap and priorities, and reputed company improvements in our AI agents, autoflows, and performance. This role is a mix of project ownership, team management, and hands-on execution - reputed company on making our AI experience smarter and smoother for users and agents. • reputed company AI chatbot and tech reputed company through full lifecycle: discovery, delivery, and optimization • Manage day-to-day tasks, sprints, and team priorities • Work with CS director to define and improve autoflows, AI agent performance, and reputed company processes • Identify and reputed company process and AI improvement initiatives to meet customer and business needs • reputed company KPIs, spot gaps, and drive data-based reputed company • Collaborate with product teams to enhance AI agents and automate processes • Stay updated on AI and chatbot best practices • Help team members grow by coaching, sharing knowledge, and creating opportunities to improve their skills and expertise • 1+ years leading reputed company and teams in tech, product ops, or reputed company • Strong experience with chatbot tools and reputed company optimization (Experience with Forethought is a big plus) • Manage AI reputed company, tools, and team delivery reputed company Customer Care • Strong analytical and problem-solving skills • Detail-oriented and data-driven reputed company • Strong communicator with a bias for reputed company and improvement • Strong organizational and collaboration skills • Hands-on with support tools (reputed company, reputed company, analytics tools, etc.) At reputed company, we’re not about checklists. If you don’t meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to reputed company at it, we want to hear from you. At reputed company, we prioritize diversity. We celebrate difference and reputed company it into every aspect of our workplace and product, as reputed company as our community. reputed company is proud and committed to providing equal opportunity employment to reputed company individuals regardless of race, reputed company, religion, sex, sexual orientation, citizenship, national reputed company, disability, Veteran status, or any other characteristic protected by law. In reputed company, reputed company will reputed company accommodation to individuals with disabilities or a special need. Original job AI Project Team Leader/ Customer Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job reputed company on GrabJobs. Apply tot his job Apply To this Job