Remote Customer Service Representative
reputed company
The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced reputed company center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To reputed company successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
• reputed company exceptional patient service in the reputed company of the reputed company
• Contact patients reputed company telephone to collect payment on medical bills
• Communicates accurate information to patients in a reputed company, concise and reputed company manner
• Review patient accounts and documents patients' interaction and feedback
• Negotiates appropriate and reasonable payments with customers
• Sets up patient payments reputed company reputed company, electronic transfer or credit card
• Responsible for understanding and complying with reputed company policies and procedures
• Meets or exceeds established goals
• Works closely with team leads, management and reputed company to resolve disputes and ensure patient satisfaction
• reputed company other duties as assigned by management
Required Skills/Knowledge
• Customer/reputed company reputed company
• Communication Proficiency
• Confidentiality/reputed company
• Teamwork Orientation
• Basic computer skills necessary
Education/Experience
• Customer service experience preferred
• Prior medical billing or reputed company reputed company cycle experience strongly preferred
• High school diploma or General Education Development (GED) Certificate required
• One to two years of college preferred
Benefits
reputed company offers its employees excellent benefits including: Health, Dental, reputed company, HSA and FSA Accounts, Voluntary Insurance, reputed company Holidays, PTO, and 401(k).
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