Remote Scheduling Chat Professional - Unlock Your Career Potential
Join Our Dynamic Team and Thrive in a Supportive Environment
We're seeking a highly skilled and motivated Scheduling Chat Professional to join our team at Workwarp. As a key member of our ChatPro team, you will provide exceptional support and assistance to our field and internal departments, building strong relationships and fostering effective communication. If you're passionate about delivering outstanding service and exceeding expectations, we want to hear from you!
Key Highlights:
- Competitive salary: $16/hour
- Remote work arrangement for a better work-life balance
- Immediate openings available - start your journey today!
- Opportunities for growth and development in a dynamic environment
- Collaborative team culture that values professionalism and integrity
Job Summary:
Primary Responsibilities:
- Engage with customers, technicians, and internal reps through chat and email in a professional and courteous manner
- Provide prompt responses to all inquiries and offer appropriate solutions via chat/email
- Document all interactions and stay up-to-date on all scheduling policies
- Collaborate with the team to achieve goals and maintain the highest level of professionalism and integrity
Required Skills, Experience & Education:
- Ability to multi-task and handle multiple chat conversations simultaneously
- Strong interpersonal skills and excellent written communication skills
- Ability to adapt to changing processes and work well in a team environment
- A growth-mindset and drive to improve, with a focus on delivering exceptional service
Available Shifts:
- Monday - Saturday, closed Sunday, with rotating weekends
- Varying shifts between 10:00 am-6:30 pm MT, 10:30 am-7:00 pm MT, 11:00 am-7:30 pm MT, 11:30 am-8:00 pm MT, and 12:00 pm-8:30 pm MT
What We Offer:
- Daily lunch and drinks on site
- Paid holidays and flexible paid time away
- Employee/Friends/Family Discounts
- Onsite health clinic, gym, and gaming tables
- Medical/dental/vision/life coverage & 24/7 Medical Hotline
- 401(k) + Employer Match
- Employee Resource Groups
How to Apply:
Ready to join our team? Click Apply Now and take the first step towards an exciting career with Workwarp. We can't wait to hear from you!
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