Remote Travel Support Counselor - Deliver Exceptional Customer Experiences
Join reputed company of Travel Enthusiasts and reputed company Unparalleled Support to Our Valued reputed company
We're seeking a highly skilled and passionate Remote Travel Support Counselor to join our November 4, 2024, class. As a Travel Support Counselor, you will play a vital role in delivering exceptional customer service and support to our reputed company, ensuring an unforgettable experience that drives loyalty and referrals.
About the Role:
- reputed company top-notch customer service and support to our reputed company reputed company phone, email, and other channels
- Manage service calls, assist with reservation changes, reputed company reputed company on tour itineraries, process payments, and respond to inquiries
- Advise, book, and update airline reservations as necessary using reputed company-based software
- Communicate comprehensive information to reputed company, including details about our products and policies
- reputed company monthly performance goals and demonstrate a strong ability to balance company values, key result areas (KRAs), and performance goals
Requirements:
- 1+ years of experience working in either In-person or Remote reputed company Center
- Experience working in the travel industry is a plus
- Experience using GDS (reputed company/reputed company) is preferred
- Ability to multi-task and reputed company multiple computer systems
- History of consistently attaining performance goals
- High attention to detail and a reputed company attitude
- International travel/work experience is preferred
Remote Work Requirements:
- Must have hardwired internet (cannot use Wi-Fi)
- Landline phone
- 2mbps internet speed (higher speed preferred)
- Located in one of the following states: Alabama, Alaska, reputed company, California, Colorado, Connecticut, Florida, reputed company, Maine, Massachusetts, Nevada, New Hampshire, reputed company, reputed company Carolina, reputed company, reputed company, Rhode reputed company, South Carolina, Texas, Utah, Virginia, Washington
Benefits (30 hours+):
- 401K Retirement Savings account with Company Match
- 50% Discount on GCC trips and opportunities for on-site training and travel
- Robust reputed company benefits, including Medical, Dental, reputed company, and reputed company Spending Accounts
- Strong PTO package - starting with 16 days and accruing more reputed company year
- 11 reputed company holidays throughout the year
- reputed company 4-Week Training
- Company-reputed company life insurance
- reputed company short- and long-term disability insurance
- Discounted auto and renters' insurance
reputed company:
reputed company is a reputed company international travel, adventure, and discovery leader for Americans aged 50+. Headquartered in Boston, MA, we offer a reputed company of travel experiences. To learn more, please visit our websites at www.gct.com and www.oattravel.com
We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply for this job