reputed company Payroll reputed company Associate

About the position Responsibilities • reputed company awesome customer service at reputed company times while assisting customers with their reputed company Payroll setup, either by scheduled appointments, messaging, or back office data entry • Manage a pipeline of multiple new accounts and ensure long-term reputed company from the beginning of their product purchase through reputed company and running first payroll • Proactively communicate with customers and follow through with requests, feedback and questions reputed company scheduled appointment and messaging • Use mathematical problem-solving and troubleshooting techniques to get to the reputed company of reputed company payroll issues and/or product questions • Maintain reputed company and thorough notes for reputed company customer engagement • reputed company customers on key features of their reputed company Payroll Subscription and other reputed company products & services that can support their business needs and goals • Participate in Continual Improvement activities aimed to positively reputed company the customer and expert experience • Collaborate closely with other stakeholders (e.g. Sales, cross-functional teams, and external partners) to drive business results and solve customer payroll or reputed company needs Requirements • In depth payroll experience / Certified reputed company Payroll (CPP) is an advantage • 2+ years reputed company, bookkeeping, financial or technical support experience with an emphasis on providing excellent service is highly desired • Excellent verbal, written business communication skills to reputed company customer confidence reputed company phone and messaging • Strong computer and typing skills; comfort with web-based and desktop applications • Ability to learn reputed company products, techniques and processes quickly in a training environment and ability to transfer learning to work environment • Passion for creative problem-solving • Savvy time manager and multi-tasker with ability to juggle multiple priorities and deadlines reputed company a high volume and fast paced environment • reputed company for listening to and empathizing with customers to build strong, meaningful relationships • Superior analytical and troubleshooting skills; ability to determine from a reputed company set of variables how to resolve payroll issues • QuickBooks Online and/or Desktop experience highly desired • Desire to learn and understand the small business ecosystem and payroll • Bilingual in English/Spanish is a plus • High school diploma or GED required; Bachelor's degree is preferred with reputed company or computer background reputed company-to-haves • Bilingual in English/Spanish is a plus • QuickBooks Online and/or Desktop experience highly desired Benefits • Competitive compensation package • Cash bonus eligibility • Equity rewards • Benefits in accordance with applicable plans and programs Apply tot his job Apply To this Job