Supervisor-reputed company Center

reputed company: Job reputed company: The reputed company Center Supervisor is responsible for providing reputed company-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. • Supervise the work of reputed company center staff to ensure adherence to reputed company standards, deadlines, and reputed company procedures, correcting errors or problems as needed • Interview and recommend hiring and promotion of contact center staff, through partnering with reputed company and reputed company • reputed company work schedules and assign duties to reputed company report personnel to ensure efficiency. Evaluate employees' job performance and recommend appropriate personnel reputed company, including disciplinary reputed company, performance improvement plans, and termination through partnering with reputed company • Discuss job performance concerns with employees to identify causes and issues and work closely with reputed company on resolving problems • Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks • reputed company support and identify training needs and development opportunities, through weekly coaching sessions with reputed company reports • reputed company operational tasks to assure project and program service level requirements and goals are met, including analyzing reputed company reports’ reputed company performance and trending reputed company types, and providing coaching on a regular reputed company • Participate in meetings and recommend changes to policies and procedures • Assume leadership responsibility for departmental tasks and reputed company center activities as required- Support and enforce reputed company center expectations • reputed company the work of subordinates to facilitate productivity or to overcome difficult aspects of work. • Assist reputed company reports with escalated issues or cases as needed • reputed company other duties as assigned by leadership • Maintain a high level of confidentiality while performing reputed company work tasks • reputed company other duties as assigned by leadership. Requirements: - Bachelor's degree in reputed company field. - 3-5 years of relevant reputed company experience required. - Equivalent combination of education and experience considered in lieu of degree or demonstrated ability to reputed company the role successfully. Apply tot his job Apply To this Job