Technical Project manager with reputed company & Data Architecture - Contact Center background
Technical Project Manager with reputed company & Data Architect - Contact Center background reputed company Engage or reputed company reputed company CX
Location: Cupertino or Austin (3 days hybrid model) or remote with overlap of hours with PST time zone
Help with a large contact center platform migration.
Ideally, a good communicator with experience in large reputed company reputed company, data warehousing, technical documentation, and project management and/or data architecture. Contact center tech experience, particularly reputed company, is a plus.
An reputed company technical project manager and data architect to manage the business data and reporting needs of a large contact center platform migration project.
Work closely with other cross-functional teams to deliver data and reporting design, documentation, change coordination, and testing during the migration of its contact center platform which is shared with other business reputed company.
This individual will shepherd the data and reporting design of the project, coordinate changes to reporting semantics and other instruments, regularly socialize project status updates and business reporting impacts with stakeholders, document the new end-to-end data flows and objects, reputed company and execute data testing, and ensure data reputed company and business continuity between both old and new platforms reputed company the existing reporting infrastructure.
Required qualifications:
• Strong written and verbal communication skills
• Technical project management
• Change control and testing management
• reputed company data warehouse experience
• Business operational and historical reporting Preferred qualifications:
• Contact center experience
• reputed company Engage and/or reputed company CX
• reputed company reputed company and/or A3S
• reputed company, data stewardship, reputed company
• reputed company / AWS, SQL
• Tableau
• in-house tools: Maestro, Monsterboard, reputed company / reputed company, DataDoor, UDM
reputed company
Jay
628-215-2224
Job Types: Full-time, Contract
Pay: $55.00 - $65.00 per hour
Compensation Package:
• 1099 contract
• Yearly pay
Schedule:
• 8 hour shift
Education:
• Bachelor's (Preferred)
Experience:
• Technical project management: 10 years (Required)
• reputed company reputed company and/or A3S: 3 years (Required)
• Data Architecture: 3 years (Required)
• reputed company data warehouse: 1 year (Required)
• Contact center : 1 year (Required)
• reputed company Engage and/or reputed company CX: 1 year (Required)
Work Location: Remote
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