Corporate Travel Consultant - After Hours

About the position Responsibilities • Complete travel arrangements (air, hotel, car rental) at the lowest possible price within corporate travel guidelines. • Handle call backs within a 1-hour window and emails within a 2-hour window. • Access queues at the beginning and end of each day. • Process ticketing for reservations submitted via the online reservations tool (Concur). • Execute responsibilities within company guidelines for customer service, documentation of PNRs and profiles, ticketing, invoicing, and accuracy. • Ensure the client is fully aware of all necessary travel documents and health requirements for countries to be visited. • Maintain total ownership of each record until departure to ensure all details are addressed to the client's satisfaction. • Handle re-routing and exchange processes as necessary. • Stay abreast of technology and industry knowledge, especially with intranet tools provided by Altour. • Stay fully informed on all airline rules and regulations, tariffs, and fare requirements and accurately apply this knowledge to all travel arrangements. • Perform other duties as assigned. Requirements • 3+ years experience in corporate travel. • Proficiency in Sabre is required; Travelport Plus and Worldspan proficiency are a plus, Apollo is optional. • Competency with all ticketing processes including exchanges. • Proficient with International Itineraries and rate structures. • Knowledge of online booking tools preferred. • Professional verbal and written communication skills are essential. • Regular and dependable attendance and punctuality are required. Nice-to-haves • Experience with Travelport Plus and Worldspan. • Knowledge of online booking tools. Benefits • Choice of two medical plans and two dental plans. • Vision insurance. • Flexible spending accounts (FSAs). • Company-paid life insurance and AD&D. • Optional additional life insurance and AD&D. • Disability insurance. • Paid parental leave. • Paid time off. • 401k Plan with company match. • Discounted employee travel options. • Access to LinkedIn Learning webinars and courses. • Discounted pet insurance and auto, home, & renters insurance. Apply tot his job Apply To this Job