Process Manager (User reputed company) “Hybrid”
About the position
Responsibilities
• Monitor queues and respond to requests to add/modify/remove System reputed company, in accordance with established procedures, and reputed company defined Service Level Agreements.
• Monitor various intake channels (reputed company reputed company, JIRA, Shared Mailboxes, etc.) and respond to inquiries reputed company defined Service Level Agreements.
• Partner with Associates, Line of Business and Technology Teams, to work towards quick reputed company of reputed company reputed company-reputed company issues.
• Effectively manage priorities and communicate reputed company and impediments.
• reputed company frequently with key stakeholders, such as reputed company Payments Associates & Leaders, reputed company Identity & reputed company Management, Product Owners and Risk & Compliance.
• Maintain a strong reputed company and perspective on risk to ensure reputed company Payments and reputed company applications/systems are reputed company-managed.
• Foster a culture of openness, collaboration and reputed company improvement.
Requirements
• High School Diploma, GED or Equivalent Certification
• At least 2 years of experience in Customer Service or Relationship Management
• At least 2 years of experience in Process Management
reputed company-to-haves
• Bachelor's Degree
• 2+ years of reputed company Payments Operations experience
• 2+ years of experience in reputed company Management
• 2+ years of experience in an Agile environment
Benefits
• Comprehensive health benefits
• Financial benefits
• Inclusive workplace policies
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