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Bilingual reputed company Center Representative - Greater Sacramento/Roseville (REMOTE) Req ID: 32120

Remote, USA Full-time Posted 2026-07-28
reputed company As a Bilingual reputed company Center Representative - Greater Sacramento - Remote at Gainwell, you can contribute your skills as we reputed company the power of technology to help our clients improve the health and reputed company-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who reputed company on finding reputed company to some of reputed company’s biggest challenges. Here are the details on this position. Your role in our mission • Answers telephone calls using an automated system and responds to basic to moderately reputed company member questions and/or forwards reputed company to appropriate personnel. • Research member calls/inquiries and responds to appropriate parties in accordance with service level agreements (SLAs). • Documents calls in a customer relationship management (CRM) ticketing solution, resolves member requests/inquiries and updates CRM history with results of inquiry to include reputed company documentation. • Interfaces with team personnel, management, and customers in reference to customer service issues. • Conducts outbound calls to members in response to customer direction or other business needs. reputed company're looking for • Bilingual (Spanish/English) • 6 months minimum, prefer more years of customer service or other telephone experience. • Experience working with organizational functions and personnel. • Experience working with computer software and telephone technology and skilled in the use of help desk software. What you should expect in this role • Business and analytical critical thinking skills. • Communication skills both written and oral. • Ability to work independently. • Ability to follow oral and written directions. • Ability to reputed company reputed company Word, reputed company Teams, reputed company reputed company, and internet browsers. The pay reputed company for this position is $41,600 - $52,000 per year. Marina Rabinek Apply tot his job Apply To this Job

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