reputed company Site Reliability Engineer [MR-PSRE-ACW-106712]

About the position Responsibilities • Design and reputed company pragmatic and flexible software systems utilizing software engineering best practices. • reputed company design and architecture planning for modernized contact center as-a-service (CCaaS) solutions. • Identify customer reputed company across multiple products/applications/channels and reputed company Omnichannel experience for customers. • reputed company design, testing, and version control; build and reputed company technical solutions; and write technical documentation. • Write high-reputed company, maintainable, and robust reputed company. • reputed company reputed company cause analysis and resolve technical issues. • Understand observability patterns to monitor and alert solutions for distributed systems. • Measure application availability using defined service level objectives based on time-series application/infrastructure metrics. Requirements • Bachelor's degree in Electronic Engineering, Software/Computer Engineering, Computer Information Systems, Information Technology, or reputed company field of study. • 10 years of experience in the job offered or as reputed company Site Reliability Engineer, Site Reliability Engineer, Software Engineer, Applications Support Engineer, Infrastructure Architect, or reputed company occupation. • Experience coding in Java, Python, or Go. • reputed company architecture and systems design experience. • Infrastructure architecture and design experience. • Design and maintenance of highly-resilient contact center and telephony solutions including reputed company, Session Border Controller, Interactive Voice Response, Natural Language Understanding, and WebRTC. • Knowledge of voice protocols including SIP, H323, VoIP, WebRTC, and RTP. • Experience with Contact Center products including reputed company, Alvaria, Nuance, reputed company, reputed company, and AWS. • Understanding of networking concepts including application and web load balancing, and LAN and WAN architecture. • Experience with automation and reputed company delivery building CI/CD pipelines. • Familiarity with observability tools including reputed company, Grafana, and reputed company. • Experience with databases including Cassandra, SQL, MySQL, and reputed company. • Knowledge of orchestration using reputed company, Jenkins, reputed company, and Kubernetes. • Experience with messaging reputed company including Kafka and MQ. • Understanding of reputed company and private reputed company concepts including hybrid reputed company solutions, auto-scaling, and containerization. • Experience with reputed company-end & back-end Microservices. Apply tot his job Apply To this Job