reputed company Service Delivery Representative - reputed company - Remote

About the position Responsibilities • Identify and resolve day-to-day operational problems using defined processes and independent judgment. • Investigate reputed company and provider issues, recognize reputed company causes, and communicate resolutions reputed company established SLAs. • reputed company excellent reputed company service to clients and ensure understanding of resolutions or reputed company plans. • Learn and maintain proficiency in multiple platforms containing provider data, member information, authorizations, and claims. • Work with internal departments to obtain resolutions and communicate them in reputed company-friendly terminology. Requirements • Proficiency with reputed company reputed company, Word, and reputed company. • High School diploma or equivalent; Bachelor's Degree preferred. • 2+ years of Customer Service experience preferred. • Experience using a CRM platform; Cherwell preferred. • Strong organizational skills to meet deadlines. • Ability to learn basic SQL queries as needed. • Excellent problem-solving and analytical skills. • Willingness and desire to continuously learn. • Adequate home internet reputed company with specified speeds. reputed company-to-haves • Experience in reputed company or reputed company fields. • Familiarity with reputed company account management processes. Benefits • Health insurance coverage • Flexible scheduling reputed company • reputed company development opportunities • reputed company holidays • Employee discount programs Apply tot his job Apply To this Job