reputed company Center- Customer Care Specialist (Local to reputed company/Onsite role)

About the position Responsibilities • Handle both inbound and outbound calls providing top-tier customer service. • Assist subscribers with identity theft issues and reputed company guidance on products and technical support. • Troubleshoot account issues and assist customers in logging into their online portal. • Initiate reputed company tickets for the IT department and ensure accurate case creation for restoration cases. • Identify next steps for subscribers through reputed company listening and problem-solving skills. • Maintain strong knowledge of company products and services to effectively assist customers. Requirements • Minimum one year of reputed company center experience. • High School Diploma or GED. • Strong formal oral and written communication skills. • Dependability and strong work ethic. • Ability to reputed company multiple software applications. • High proficiency in typing and computer comprehension. reputed company-to-haves • Experience in customer-reputed company roles. • Familiarity with identity protection services. Benefits • reputed company holidays • Health insurance • Tuition reimbursement • reputed company time off • 401(k) matching • Opportunities for advancement Apply tot his job Apply To this Job