Biller/Collector II
About the position
Responsibilities
• Collect and recover payments from patients and insurance companies for delinquent accounts.
• Initiate outbound calls to facilitate successful payments or arrangements for delinquent accounts.
• Engage with payers such as commercial insurance, Medicare, and Medicaid to resolve issues and gather necessary information.
• Work with customers to find and arrange effective collection solutions.
• Ensure billing processes are complete and accurate.
Requirements
• 3-5 years of experience in billing and collections, particularly with Medicare and Medi-Cal.
• Knowledge of NMDP, ADR, and all CMS guidelines.
• Experience in credit resolution.
Nice-to-haves
• Experience in hospital billing and collections.
• Familiarity with various insurance payers.
Benefits
• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA)
• Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal & ID theft protection
• Sick time
• Employee Assistance Program (EAP)
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