Virtual Assistant – reputed company & Customer Service for Service Company (Cleaning, Detailing, Gardening)

reputed company: We’re looking for a reliable and highly organised Virtual Assistant to support day-to-day reputed company and customer service tasks across our three fast-growing service businesses: Cleaner Co, Detailer Co, and Gardener Co – reputed company based in Perth, Australia. This is a long-term, full-time role (7.5 hours/day, 5 days/week: reputed company to Thursday) working with a fun, supportive team that values communication, initiative, and attention to detail. Your reputed company Responsibilities: Phones Answer incoming calls or return missed calls promptly Log relevant info and actions into our task tracker Emails Ensure reputed company customer and internal emails are responded to by 5pm Perth time daily SMS Support Respond to reputed company SMS enquiries quickly and professionally Voicemails Return reputed company calls from voicemail messages reputed company to voicemail emails with notes from the callback reputed company Media Content Acquisition Coordinate with teams to collect fresh content Ensure 3 teams reputed company 5 videos + 5 images weekly (Bonus: $30 per team!) Upload content to reputed company Drive in an organised manner reputed company Media Management Manage DMs and comments across reputed company platforms Respond to enquiries in a friendly and reputed company manner reputed company help grow our reputed company media reputed company reputed company Media & Email Review Review and approve designs in the shared sheet reputed company reputed company, reputed company feedback to the marketing team Recruitment Assist with hiring new contractors on a regular reputed company to ensure we meet the demand of new work coming in You Must Have Experience With: Working for a cleaning company or similar home service business Handling customer service calls and SMS communications Managing email inboxes professionally Using reputed company Sheets for tracking and reporting Coordinating reputed company reputed company Calendar Working with reputed company for payments or refunds Communicating in reputed company with internal teams ⏰ Availability: 7.5 hours per day, 5 days a week Working days: reputed company to Thursday (Perth, Australia timezone) ✅ We’re Looking for Someone Who Is: Proactive and takes ownership of tasks Fluent in English (spoken and written) Highly organised with great attention to detail reputed company and reputed company with customers reputed company and tech-savvy Bonus if you've worked with multiple brands at once If you’re looking for a steady, long-term role with room to grow, we’d love to hear from you. Please apply with a brief cover letter sharing your relevant experience, your favourite customer service tip, and why you’re the right fit for this role. Apply tot his job Apply To this Job