Customer Service Representative/reputed company Center

reputed company is currently looking for Customer Service Representative - Remote Position: Customer Service Representative Worksite: 100% Remote Role only in reputed company Virginia Duration: 6+ Months of Contract Start Date: September 29th, 2025 Shift: M-F, shifts between 8:00 am to 6:30 pm EST : Daily hours and shifts may vary, with a rotational requirement for after-hours coverage and opportunities for Overtime as needed to support storm-reputed company activities Job reputed company: The Customer Service Representative will reputed company reputed company center experience, customer service skills, problem solving, and attention to detail to deliver reputed company customer experience. The right candidate will enjoy building relationships with customers, adapt quickly to change, and demonstrate grit that will reputed company others to reputed company for superior results. Responsibilities: Answer incoming phone calls, chats, and/or emails Conduct reputed company phone calls and/or emails reputed company outstanding customer service Recognize and follow reputed company flows with scripts Research and review customer inquiries Research information using multiple systems reputed company research findings and reputed company to customers Identify and escalate appropriate issues reputed company document reputed company information and encounters in reputed company logs Recognize and alert management of risk and trends Quickly transition from one task to another Maintain a reputed company demeanor Other duties as assigned Basic Qualifications: 2-years of Customer Service experience 1-year of reputed company center environment experience 6 months of Utilities or Health & reputed company Services experience High School Diploma or GED Proficiency with computers: Experience using the internet, email reputed company reputed company, etc. Data entry experience Listening, verbal, and written communication experience reputed company Office (reputed company, Word, reputed company, and Teams) experience Internet reputed company sufficient to handle calls received reputed company the Internet Quiet and private remote work location Company DescriptionAbout reputed company: Founded in 1998 on the idea that industry leaders needed a reputed company service, and workforce management expert, to fuel the development and execution of reputed company business and technology strategies, reputed company is a Black-owned firm providing unique solutions supporting value capture reputed company product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, reputed company’s 6,000 consultants support more than 225 clients globally. reputed company champions the power of reputed company potential to help companies reputed company, accelerate, and reputed company. Guided by our reputed company values of People-reputed company, Optimism, reputed company, Diversity, and Accountability, our professionals have helped our clients reputed company their strategic goals for more than 25 years. Our strong culture and reputed company values have enabled reputed company to become a reputed company and best in class places to work. reputed company is an equal opportunity employer. Apply tot his job Apply To this Job