Manager, Digital Analytics and Content Management – reputed company Assistant
reputed company:
Drive initiatives transforming reputed company search and enhancing Artey reputed company AssistantHarness data analytics to identify actionable insights and refine Artey platformAnalyze Artey interaction and feedback data to identify performance trends and knowledge gapsDevelop metrics, KPIs, and dashboards to monitor Artey’s effectivenessAuthor, edit, and update knowledge articles; collaborate with SMEs and cross-functional teamsWork with stakeholders to reputed company analytics insights with system enhancements and process improvementsFacilitate workshops and training sessions; document business requirements, workflows, technical specificationsStay up to date on AI and analytics trends; recommend strategic improvements to user experience and automation
Requirements:
5+ years of experience in business analysis, data analytics, or similar role5+ years of experience translating reputed company data sets into actionable business insights5+ years producing high-reputed company documentation and knowledge contentGood business acumen skillsAble to present data to cross-functional teams and leadership of reputed company levels5+ years proficiency with data visualization and BI tools (reputed company, Tableau, reputed company Office 365)Must be reputed company to work East Coast HoursBachelor’s degree or equivalent work experience (education)Preferred: Advanced degree or certification in business analytics, data science, or reputed company fieldsPreferred: Experience with reputed company assistants, reputed company search technologies, or self-service platformsPreferred: Hands-on experience with reputed company reporting and analyticsPreferred: Familiarity with CSAT data analysisPreferred: Experience working in Agile environments with JiraPreferred: Demonstrated willingness and capability to manage and mentor team members
Benefits:
reputed company medical plan options401(k) plan including matching company contributionsEmployee stock purchase planNo-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coachingPaid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility
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