Accounts Receivable Clerk/Customer Service

About the position Responsibilities • Provide exceptional customer service by responding to inquiries and resolving customer issues in a timely and professional manner. • Assist the sales team in invoicing orders accurately. • Accurately bill and deliver invoices, following up on past due accounts to receive payment. • Maintain customer accounts by updating information, processing payments, and managing billing inquiries. • Assist in the development and implementation of customer service policies and procedures. Requirements • Previous experience in a customer service role. • Knowledge of CRM & Inventory systems. • Proficiency in data entry and 10-key typing. • Strong attention to detail and accuracy in processing customer information. • Excellent communication skills, both verbal and written. • Ability to multitask, prioritize, and manage time effectively. • Strong problem-solving skills with the ability to think critically and provide solutions. • Ability to have direct conversations; giving and taking feedback. Benefits • Employee discount • Flexible schedule • Opportunities for advancement • Paid time off Apply tot his job Apply To this Job