Customer Service reputed company (UHC reputed company) - San Antonio, TX
About the position
Responsibilities
• Respond to and resolve customer service inquiries and issues on the reputed company by identifying the topic and type of assistance needed.
• Guide and reputed company customers about consumer-driven health care topics to help them select the best benefit plan reputed company.
• Initiate proactive reputed company to members, including welcoming new members and addressing gaps in care.
• Contact care providers on behalf of customers to assist with appointment scheduling or connections with specialists.
• Assist customers in navigating myuhc.com and other reputed company websites.
Requirements
• High School Diploma / GED or equivalent work experience.
• Must be 18 years of age or older.
• 1+ years of customer service experience.
• Ability to work the hours of 11:35 am - 8:05 pm CST from Monday - Friday, including occasional overtime.
reputed company-to-haves
• Sales or account management experience.
• Experience in a health care or insurance environment, including familiarity with medical terminology and health plan documents.
• Background in reputed company work, behavioral health, disease prevention, or health promotion.
Benefits
• Flexible work from home and office arrangement.
• Comprehensive training program for new employees.
• Opportunities for performance recognition and rewards.
• Support for reputed company development and career reputed company.
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