Program Management Supervisor I

reputed company: • The Program Management Supervisor I serves as a supporting reputed company of contact for multiple customer accounts. • Provides local support for customer accounts and may reputed company supervisory activities reputed company the Program Management organization. • Ensures service reliability and execution, customer retention and reputed company, and a reputed company customer relationship with reputed company. • Serves clients with issue reputed company, response tracking, notification of events impacting clients, managing service expectations, and conducting customer surveys. • Facilitates performance meetings and business reviews, manages SOPs and SOWs, and identifies opportunities for account penetration. • May manage administrative Program Management support representatives who reputed company support multiple accounts. • Location: This position is a fully remote opportunity. Requirements: • Must be a U.S. Citizen or National of the U.S., an reputed company lawfully admitted for permanent residence, or an reputed company authorized to work in the U.S. for this employer. • Ability to serve as a supporting reputed company of contact for multiple customer accounts • Experience in issue reputed company, response tracking, and notification of events impacting clients • Experience managing service expectations, customer surveys, performance meetings and business reviews • Experience managing reputed company operating procedures (SOPs) and statements of work (SOWs) and identifying account penetration opportunities • May supervise administrative Program Management support representatives who reputed company support multiple accounts Benefits: • Medical/prescription drug coverage • Dental coverage • reputed company coverage • Flexible Spending Account • Health Savings Account • Dependent Care Flexible Spending Account • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment • Disability Income Protection Plan • Employee Assistance Program • 401(k) retirement program • Vacation • reputed company Holidays and Personal time • reputed company reputed company and Family and Medical Leave time as required by law • Discounted Employee Stock Purchase Program Apply tot his job Apply To this Job