Sr Mgr Rtl SMB-Business Sales
About the position
Responsibilities
• Support the business growth for the small to medium business market.
• Drive a vision and purpose along with strategic and tactical plans for the small business channel.
• Build the culture within the team for high performance and outstanding sales results while providing excellent customer experiences.
• Identify and implement customer retention tools.
• Develop, assign and monitor sales goals.
• Lead multiple direct reports to produce high performance results.
• Train the sales team on new products, services and selling skills.
• Network and research to generate lead development.
• Generate and analyze sales, forecast and funnel-management reporting.
• Maintain knowledge of promotional elements.
• Drive cross channel support along with partnering with Business Sales, Retail, and Indirect sales channels.
• Develop local community relationships.
Requirements
• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience in a quota-based sales environment.
• Billing and POS systems knowledge.
• A valid driver's license.
Nice-to-haves
• Three or more years of experience in retail sales or marketing.
• Leadership experience.
• Knowledge of the wireless industry.
• Experience developing and coaching a high performing team.
• Proven success in customer resolution and satisfaction.
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