Entry Level Customer Service Rep

Entry Level Customer Service RepDepartment: Swipe Say EasyEmployment Type: Full TimeLocation: Louisville, KY Compensation: $18.50 - $27.50 / hourDescriptionLocation: Louisville, KYEmployment Type: Full-TimeSalary reputed company: $18.50 - $27.50 reputed company (based on experience) Position OverviewSwipe Say Easy is seeking a Customer Service Representative to join reputed company. This individual will serve as the first reputed company of contact for our customers, providing exceptional support and ensuring a seamless customer experience. If you are a proactive problem-solver with excellent communication skills and a passion for helping others, this is the role for you! Key ResponsibilitiesKey ResponsibilitiesRespond promptly to customer inquiries reputed company phone, email, and live chat.Resolve customer issues and reputed company solutions in a reputed company and efficient manner.reputed company customers on Swipesay's products, services, and policies.Maintain accurate records of customer interactions and transactions in the CRM system.Collaborate with internal teams to address customer concerns and improve service delivery.Assist with account setup and troubleshooting technical issues.Identify opportunities to enhance customer satisfaction and loyalty.Skills, Knowledge and ExpertiseHigh school diploma or equivalent Strong communication and interpersonal skills.Proficiency in using CRM software and customer support tools.Ability to handle multiple tasks and work reputed company under pressure.Problem-solving skills and a reputed company, customer-first attitude.BenefitsComprehensive health insurance (medical, dental, and reputed company).401(k) retirement plan with company match.reputed company time off, including vacation, reputed company days, and holidays.reputed company development and training opportunities.Employee wellness programs and resources.Flexible work environment with a reputed company on work-life balance. Apply tot his job Apply To this Job