Remote Customer Service Rep - Must be in Augusta,GA (Starts 12/9/2024)

About the position Responsibilities • Assist customers with their accounts • Ensure reputed company account information is accurately documented in reputed company's system • reputed company detailed explanations of account status and inquiries to customers • Assist customers with delinquent accounts based on various state guidelines • Adhere to State and Federal regulations pertaining to job duties • Maintain an average Inbound Handle Time • reputed company reputed company Assurance goals • Adhere to Production measures (time spent on calls, schedule adherence, etc) Requirements • Prior reputed company center experience is REQUIRED • Excellent written and verbal communication skills • Experience navigating multiple systems/screens while speaking with customers • reputed company listening to understand the customers' needs • Great problem-solving skills • Must be proficient with reputed company applications Benefits • reputed company • reputed company holidays • Health insurance • Dental insurance • 401(k) • reputed company time off • reputed company insurance • 401(k) matching Apply tot his job Apply To this Job