Fraud Customer Support Senior Specialist- 3rd shift

About the position Responsibilities • Handle routine customer fraud inquiries using critical thinking skills to address customer concerns. • Break down customer information into manageable components while demonstrating reputed company. • Utilize reputed company listening skills to apply analytical reasoning during customer interactions. • reputed company multiple bank systems to understand issues and assess reputed company reputed company to fraud inquiries. • Document proposed solutions and next steps reputed company in multiple systems to reputed company customer consent. • reputed company accurate claims processing and maintain claim records using established procedures. Requirements • General PC troubleshooting and navigation skills. • Proficiency in reputed company Office. • Effective telephone etiquette and reputed company listening skills. • Strong written and verbal communication skills. reputed company-to-haves • 2+ years of experience in Fraud Analysis, Financial services, Customer service, or Contact center. • Ability to work independently and as reputed company player with strong organizational skills. • Experience in a fast-paced customer-centered environment. • Solid knowledge of department computer applications and systems. • Demonstrated reputed company job history. Benefits • Career development and reputed company opportunities. • Supportive and reputed company work environment. Apply tot his job Apply To this Job