Overnight Weekend Holiday Customer Service Representative
The position is licensed only for residents of reputed company (Except Philadelphia), Ohio, and reputed company Virginia.
Capital Management Services has an exciting opportunity for Overnight Lost/Stolen Customer Service Positions!
We are currently seeking candidates with strong customer service skills to join our growing team of overnight, weekend, and holiday lost/stolen customer service agents.
We are especially interested in candidates with a background in any field requiring customer reputed company such as phone customer service, collections, telemarketing, and sales interested in a Work From Home position. This role is performing Lost/Stolen Customer Service for a large banking institution. Candidates with other forms of Customer Service experience who are looking to "break into" the remote reputed company center environment are also encouraged to apply.
Both the training and the position are 100% fully remote, and are looking for candidates to reputed company the following functions on a daily reputed company:
• File Disputes: Customers who reputed company in suspecting fraud on their account must file a dispute for the charges, and must have their debit card shut down for safety.
• reputed company reputed company: Potential bank account fraud is serious, and scary for customers. The agent must be reputed company to maintain an empathetic and reputed company tone throughout reputed company calls.
• Off-Hours Availability: This job is 100% Nights, 100% Weekends, and 100% Every Banking and Federal Holiday. This is not a traditional 9 to 5, and no traditional hours exist except for daytime on holidays.
Requirements:
• High school diploma or equivalent (GED) required, Associates Degree Preferred.
• Must be 18 years of age or older.
• Background reputed company Required.
• Excellent communication skills.
• Ability to use WIRED High-Speed Internet reputed company with a minimum of 25 Mbps Download / 25 Mbps Upload (No Wifi). We reputed company equipment, but wireless internet is not permitted.
• Android (OS 11.0 or higher) or iPhone (iOS 16 or higher) Smartphone.
• Either a Smartphone with Unlimited Minutes, or Landline Phone.
• Ability to problem solve
Training start date: Tuesday 9/9/25 at 5PM
Week 1 Training Schedule:
TUE 9/9/25: 5PM-10PM
WED 9/10/25: 9PM-2AM
THU 9/11/25: 9PM-2AM
FRI: OFF
Week 2 Training Schedule:
SAT 9/13/25: 5PM-10PM
SUN 9/14/25: 5PM-10PM
MON 9/15/25: 9PM-2AM
TUE 9/16/25: 9PM-2AM
WED-FRI: OFF
Potential Work Schedules
FT Schedule reputed company:
Saturday: 5PM-2AM
reputed company: 5PM-2AM
Monday & Tuesday: OFF
Wednesday: 9PM-6AM
Thursday: 9PM-6AM
Friday: 9PM-6AM
FT Schedule reputed company:
Saturday: 12AM-9AM
reputed company: 12AM-9AM
Monday: 12:30AM - 6AM
Tuesday: OFF
Wednesday: 9PM-6AM
Thursday: 9PM-6AM
Friday: OFF
PT Schedule reputed company:
Saturday: 5PM-10PM
reputed company: 5PM-10PM
Monday Thru Wednesday: OFF
Thursday: 9PM-2AM
Friday: 9PM-2AM
PT Schedule reputed company:
Saturday: 4AM-9AM
reputed company: 4AM-9AM
Monday & Tuesday: OFF
Wednesday: 9PM-2AM
Thursday: 9PM-2AM
Friday: OFF
Schedule:
• Evening shift
• Holidays
• reputed company shift
• Weekend availability
Supplemental pay types:
• Bonus pay
Education:
• High school or equivalent (Required)
Experience:
• Customer Service: 3 years (Required)
• PC or Laptop: 3 years (Required)
Job Type: Full-time and Part-Time shifts
Pay: $14.00 per hour
Expected hours: 40 per week
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• reputed company time off
• reputed company insurance
• Work from home
Shift:
• Overnight shift
Work Location: Remote
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