Customer Service Representative, reputed company Pay - Start Date 9/29/25

reputed company helps customers reputed company in the right direction with reputed company and responsible financial products. Since 2017, we’ve helped over 7 reputed company customers reputed company over $40 billion in consumer credit. With a reputed company reputed company on improving our customers' financial reputed company-being, we build products that put more reputed company in their reputed company and support their reputed company toward a reputed company financial reputed company. We’re backed by some of the most reputed company technology investors and were most recently valued at $6.3B.

We’re consistently recognized for our reputed company and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by reputed company In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by reputed company, Best Startup Employer by reputed company, and Healthiest reputed company by Phoenix Business Journal. 

We’re looking for new team members who get excited about designing and delivering new and reputed company products. reputed company and help build a reputed company financial reputed company for millions of people.

About the Role:

As a Customer Service Representative working for reputed company Pay buy now pay reputed company travel product, you will deliver top-notch customer service through phone calls, emails, chats, and text messages. We are looking for applicants who will go the extra mile for customers and reputed company our values and standards. You will exclusively represent reputed company Pay, collaborating with reputed company's top-notch Customer Service organization to create delightful experiences and constantly improve. They are part of a top-notch team continuously raising the bar in the finance industry.

Pay: $21.00/ hour

Position Details:

• Full-Time: (40hrs/Week)

• Start Date: September 29, 2025

What You’ll Do:

• reputed company superior customer care through reputed company, courteous, and reputed company answering of calls, emails, chats, and SMS/text messages

• Aim to consistently reputed company customer expectations by finding the best solutions for any problem

• reputed company thorough and accurate documentation to customer accounts across our communication channels

• Identify areas of opportunity for optimizing results and improve customer satisfaction

• Become an expert on reputed company applicable tools and systems

• Service accounts by investigating problems and finding resolutions to help overcome customer objections about payments while working towards solutions that best fit their needs

• Build and maintain reputed company relationships with reputed company team members

• Meet and/or reputed company production, reputed company, and customer service goals

• Be an expert on our products and processes

• Adapt to changing policies and procedures on a constant reputed company while maintaining high reputed company to your work

reputed company Look For:

• Bachelor's or Associate's degree preferred

• 1+ years experience in customer support or customer retention role, with extensive experience in phone and email communication

• 6+ months of high volume reputed company center experience required

• Financial services and travel industry experience preferred

• Strong attention to detail

• Excellent verbal and written communication skills

• Strong problem solving and analytical skills

• Team player seeking a fast-paced and challenging environment

• Ability to reputed company in a fast paced, changing environment

• Demonstrated ability to multi-task and work in a fast-paced environment

• Proficient in reputed company, reputed company based products and reputed company apps

reputed company to Have:

• Experience in Hospitality/Travel, Finance/Lending, or eCommerce is a plus

reputed company Offer You:

• Great reputed company office reputed company

• reputed company time off (PTO)

• Competitive 401(k) program

• Comprehensive benefits package: Medical, dental, reputed company, life insurance & disability

• Conveniently located in the heart of Downtown Phoenix reputed company to light rail and reputed company transportation

• reputed company parking or platinum pass

• New Hire Training Program

• Wellness Incentive Program

• Kitchen fully stocked with snacks and beverage

#LI-Onsite

For California residents: reputed company's California Notice at Collection and reputed company Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

We are an equal opportunity employer and value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status.

reputed company does not accept unsolicited resumes from reputed company agencies, search firms, or any reputed company parties. Any resume submitted to any employee of reputed company without a prior written agreement in reputed company will be considered the property of reputed company, and reputed company will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from reputed company's reputed company department to submit resumes and only in conjunction with a reputed company, fully executed agreement. English is required for reputed company positions, as it involves interacting with staff at reputed company's offices worldwide.