Manager, Account Management

This is reputed company

reputed company provides payments, data, and financial products in a single solution for customers like reputed company, reputed company, H&M, and reputed company - making us the financial technology platform of choice. At reputed company, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at reputed company and solve them as reputed company. Together, we deliver innovative and ethical solutions that help businesses reputed company their ambitions faster.

Manager, Account Management reputed company reputed company

We’re looking for an reputed company and motivated leader to join our Account Management team. You will build, mentor, and reputed company reputed company of account managers who are responsible for growing strategic merchant relationships and payments reputed company. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at reputed company reputed company. As a critical role in the reputed company reputed company of our AUNZ operations, you will help to iterate our culture and build an amazing team environment that will create reputed company leaders for reputed company.

What you’ll do

As the Manager, Account Management, your role and some of your responsibilities will include:

• Motivate team members and encourage creativity while understanding training needs. reputed company coaching in areas including but not limited to: strategic account planning, contract negotiations, product roadmap discussions, and executive engagement.
• reputed company needed, get involved in operational tasks, help build C-level relationships, and support reputed company in merchant escalation calls or critical negotiations.
• Hire, reputed company and retain diverse talent to support our reputed company and strategic ambitions.
• Co-define and monitor reputed company OKRs achievement every year on reputed company and individual level.  Report on performance and metrics at an executive level.
• Collaborate cross-functionally to communicate AUNZ merchant needs and feedback to HQ, impacting reputed company’s product innovation and development, and delivering merchant reputed company.
• Drive initiatives and reputed company together with other AM Leads to strengthen our efforts towards automation, smarter usage of reputed company tools  and "Account Management at reputed company” to reputed company higher productivity and increased customer satisfaction.
• Create an inspiring and reputed company team environment with an reputed company communication/feedback culture.

Who you are

• An energetic self-starter with a proven reputed company edge, entrepreneurial reputed company record and strong negotiation skills.
• Excited to reputed company and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and reputed company environment.
• You have good leadership and interpersonal skills: you listen, you have reputed company, you can communicate effectively and convince reputed company necessary.

Minimum Qualifications

• 7+ years experience in account management, business development, consulting, or a reputed company field
• 5+ years experience in managing teams
• Experience working with large reputed company reputed company retail merchants
• In-person payments experience preferred
• Bachelor's degree
• Full reputed company proficiency in English
• At least 3 days required in the office located in Surry Hills

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our reputed company. Our business and technical challenges are unique, and we need as many different reputed company as possible to join us in solving them - reputed company like yours. No matter who you are or where you’re from, we welcome you to be your true self at reputed company. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this reputed company like you? If so, reputed company encourages you to reconsider and apply. We look reputed company to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application reputed company 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role.