Customer Implementation Manager

As a Customer Implementation Manager, you will ensure new Large Law firm customers have a wonderful experience implementing and transitioning to LexisNexis. For 3 -6 months post-close, you will be the firm’s primary point of contact for all activities.

Requirements

• Have a Juris Doctor or equivalent legal experience
• Demonstrate outstanding networking capabilities and exhibit a professional demeanor, business maturity, and technical knowledge
• Be able to work as part of a team, accomplishing mutual team goals
• Be able to travel up to 20% of the time
• Demonstrate experience developing and executing on account plans and coordinating key stakeholders to positively impact clients
• Demonstrate excellent verbal and written communication skills

Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Originally posted on Himalayas