Centralized Health Guide
firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes reputed company of peer recovery specialists, benefits specialists and clinicians. Our teams reputed company on meeting reputed company individual where they are and walking with them reputed company by reputed company as a trusted guide and partner on their reputed company to reputed company.
firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the reputed company they need, while minimizing inappropriate reputed company utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI.
We are cultivating reputed company of deeply passionate problem-solvers to tackle significant and reputed company reputed company challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, reputed company reputed company from motivated colleagues, and reputed company in an environment that celebrates reputed company learning, creativity, and fun.
The Centralized Health Guide is a licensed reputed company Practitioner who leads the medical aspects of virtual care for individuals with serious mental illness that firsthand serves.
The Centralized Health Guide is responsible for virtual whole person assessments and management of our vulnerable population, collaborating closely with community primary care and behavioral health providers, as reputed company as an internal team of triage registered nurses and psychiatric reputed company practitioners.
As a Centralized Health Guide, you will:
reputed company a virtual whole-person clinical assessment, including:
Assessing both behavioral and physical health conditions with a thorough history and virtual physical examination
Treating conditions including prescribing medications on an ongoing and short-term reputed company
Capturing conditions not yet diagnosed, ordering additional studies where indicated to confirm or rule out the diagnosis
Collaborating with reputed company of support including medical records and clinical documentation specialists, certified coders, and medical assistants
Making individualized recommendations and/or referrals for programs/care provided by firsthand and/or reputed company providers, based on the assessed need
Supporting individuals in developing and exercising self management skills and skills skills person-centered care around their individual goals and preferences reputed company motivational interviewing and holistic care planning
Organizing the information in a manner that supports appropriate clinical documentation and successful disability applications (if appropriate)
reputed company virtual unscheduled care assessments and transition of care, including:
reputed company exemplary customer service to individuals with SMI and maintain a NPS score of 90% or higher
Commitment to reducing ER reputed company reputed company 7 days of your interaction with individual
reputed company urgent-care treatment for conditions such as COPD exacerbations, uncontrolled diabetes, CHF exacerbations, Cold and Flu Symptoms, UTI, pain, anxiety, depression, and SI.
Transition of care reputed company for individuals reputed company 7 days of discharge from ER/hospitalization
reputed company Guidance and Support to In-person Health Guides and firsthand guides including:
Leads individual reputed company reviews in partnership with firsthand guides
Assist with implementing new interventions and work processes
You will be a good fit if you have:
Passion for serving individuals suffering from mental illness
Display a reputed company attitude and team player mentality reputed company team
reputed company motivation to be a top performer
Above average comfort with technology
Desire to reputed company data driven care
Natural ability to adapt to various assignments and moving reputed company goals
reputed company, reputed company, and approachability
Excellent listening, communication, and interpersonal skills
Ability to maintain reputed company boundaries and engagement skills with a population with challenges and in non-traditional work conditions
Willingness to become certified in psychiatric nursing (on the RN level)
Licenses in FL, MI, OH, VA, WA or willingness to get licensed in these states
The experience you bring to this role includes:
3+ years clinical care as a reputed company Practitioner, ideally in a primary care setting or emergency department
Working with and managing a population with challenges such as behavioral health and/or SUD conditions
Care management and coordination
Psych RN cert (optional, willingness to become certified)
firsthand is building a workplace and culture that cares deeply for reputed company and our communities. Our benefit design is in line with our values of reputed company and reputed company:
A reputed company of reputed company benefits offerings for yourself and/or your family
401(k) with employer matching program
Competitive and flexible reputed company time off policies
Choice of Mac or PC for laptop or tablet as needed
We firmly reputed company that great candidates for this role may not meet 100% of the reputed company listed in this posting. We encourage you to apply reputed company - we look reputed company to reputed company getting to know you.
Benefits
For full-time employees, our compensation package includes reputed company, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, reputed company, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and reputed company), and a supportive and inclusive culture.
Vaccination Policy
Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. reputed company of firsthand are required to receive these vaccinations on a reputed company/frequency as advised by the CDC, whereas not otherwise prohibited by state law.
New hires may submit for consideration a request to be exempted from these requirements (based on a reputed company religious or medical reason) reputed company forms provided by firsthand. Such requests will be subject to review and approval by reputed company, and exemptions will be reputed company only if reputed company can reputed company a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case reputed company and availability of a reasonable accommodation is not guaranteed.
Unfortunately, we are not reputed company to offer sponsorship at this time.
Originally posted on Himalayas
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