Experienced Customer Engineer for Infrastructure Modernization - Google Cloud
Transforming Businesses with Google Cloud
At Google Cloud, we're revolutionizing the way businesses operate by harnessing the power of cloud computing. As a Customer Engineer for Infrastructure Modernization, you'll play a pivotal role in helping leading companies, educational institutions, government agencies, and other organizations unlock the full potential of our products. You'll work closely with customers to understand their unique challenges, develop tailored cloud solutions, and drive the adoption of Google Cloud technologies.
About the Role
As a Customer Engineer, you'll be the technical expert and trusted advisor to our customers, helping them navigate the complexities of cloud infrastructure modernization. You'll collaborate with cross-functional teams to identify and address technical roadblocks, develop proof-of-concepts, and deliver presentations to technical stakeholders and executive leaders. Your expertise will enable customers to maximize the benefits of Google Cloud, drive business growth, and achieve their digital transformation goals.
Key Responsibilities
- Work with customers to understand their business and technical requirements, and develop creative cloud solutions to address their challenges.
- Design and prototype Google Cloud product integrations in customer/partner environments, and guide customers through assessments of their existing legacy application environments.
- Provide recommendations on application modernization roadmaps, integration strategies, enterprise architectures, and application infrastructure required to successfully implement complete solutions on Google Cloud.
- Manage technical relationships with Google's customers, including product and solution briefings, proof-of-concept work, and coordination of additional technical resources.
- Collaborate with fellow sales Googlers to problem-solve key technical issues for customers, and liaise with product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
Essential Qualifications
To succeed in this role, you'll need:
- A Bachelor's degree or equivalent practical experience.
- At least 10 years of experience with cloud-native architectures in a customer-facing or support role.
- Proven experience engaging with technical stakeholders and executive leaders, and presenting complex technical information in a clear and concise manner.
Preferred Qualifications
While not required, the following skills and experience will give you a competitive edge:
- Experience with cloud or on-premises infrastructure engineering, including virtualization and/or containerization platforms.
- A background in migrating applications and services to cloud platforms, and experience with security controls such as encryption, identity management, and access control.
- Familiarity with attack vectors and penetration testing, and a strong understanding of industry trends and emerging technologies.
Skills and Competencies
To excel as a Customer Engineer, you'll need:
- Strong technical expertise in cloud infrastructure modernization, including Google Cloud products and services.
- Excellent communication and presentation skills, with the ability to distill complex technical concepts into clear, actionable advice.
- A customer-centric mindset, with a passion for understanding and addressing customer needs.
- Strong problem-solving skills, with the ability to analyze complex technical issues and develop creative solutions.
- A collaborative and adaptable approach, with the ability to work effectively in a fast-paced, dynamic environment.
Career Growth Opportunities
As a Customer Engineer at Google Cloud, you'll have access to a wide range of career growth opportunities, including:
- Training and development programs to enhance your technical skills and stay up-to-date with industry trends.
- Opportunities to work with a diverse range of customers and industries, and develop a broad understanding of business challenges and solutions.
- A collaborative and supportive work environment, with a team of experienced professionals who are passionate about cloud computing and customer success.
Work Environment and Company Culture
At Google Cloud, we're committed to creating a workplace that is inclusive, diverse, and supportive. Our hybrid workplace model allows for flexibility and work-life balance, with opportunities to work from anywhere. We're proud to be an equal opportunity employer, and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Compensation and Benefits
The US base salary range for this full-time position is $142,000-$214,000, plus bonus, equity, and benefits. Our salary ranges are determined by role, level, and location, and individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Join Our Team
If you're a motivated and experienced technical professional looking to make a real impact in the world of cloud computing, we want to hear from you. As a Customer Engineer for Infrastructure Modernization at Google Cloud, you'll have the opportunity to work with leading companies and organizations, drive business growth, and shape the future of cloud technology. Apply now to join our team and start transforming the way businesses operate!
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