Lead Technical Project Manager – Cloud, APIs, and Digital Transformation at Disney Experiences - Technology & Digital

Join the Disney Magic: Lead Technical Project Manager

Disney Experiences - Technology & Digital is seeking an exceptional Lead Technical Project Manager to join our team in Orlando, Florida. As a key player in our organization, you will be responsible for leading large-scale, complex programs and projects that drive business value and create immersive digital experiences for Disney's premier vacation brands. If you're a seasoned technical project manager with a passion for innovation and a knack for leadership, we want to hear from you!

About Disney Experiences - Technology & Digital

At Disney Experiences - Technology & Digital, we "Power the Magic!" by creating world-class immersive digital experiences for Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. Our team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across various lines of business. We're a team of innovators, thinkers, and creatives who are passionate about delivering exceptional experiences that exceed our guests' expectations.

Job Summary

As a Lead Technical Project Manager, you will be responsible for leading high-priority, multi-site strategic programs and projects from initiation to delivery, ensuring they are completed on time, within budget, and to the required quality standards. You will work closely with cross-functional teams, including engineering, product management, and leadership to establish processes that ensure success on high-priority business initiatives and improve efficiency.

Key Responsibilities:

• Lead and drive cross-functional projects and individual project tracks through the full delivery life cycle, ensuring projects are delivered timely and on-budget.
• Work with engineering teams, including Software Engineers, Product Managers, Architects, and leadership to establish processes across all program areas that will ensure success on high-priority business initiatives and improve efficiency.
• Lead and direct junior technical project managers in the execution of their work during the project lifecycle.
• Work with business leaders and key stakeholders to support engineering efforts for projects within a program.
• Define, optimize, and manage Agile project management ceremonies and processes at the team-of-teams level.

Project Leadership, Planning, and Execution

As a Lead Technical Project Manager, you will be responsible for leading and managing large-scale, complex programs and/or projects, ensuring seamless collaboration across various teams and workstreams. You will:

• Anticipate risks and develop mitigation plans; analyze mitigation plans and communicate plans to stakeholders.
• Maintain accurate project documentation, including RAID log, scope, project plans, budget, etc.
• Articulate a technical solution into business strategy and understand the big picture as it relates to business value.

Financial Management

As a Lead Technical Project Manager, you will be responsible for financial management, including:

• Reconciling project actuals and determining forecast course corrections.
• Achieving a detailed understanding of how projects are billed, including changes to forecast.
• Maintaining up-to-date budget documentation.
• Proactively communicating forecast budget or changes to leadership.

Project Resource Management

As a Lead Technical Project Manager, you will be responsible for aligning resource capacity maps to project plans, accounting for cross-project dependencies. You will:

• Drive integration with resource managers, delivery managers, and leadership.
• Monitor resource capacity, balancing work and budget (over/under).

Risk Management & Problem Solving

As a Lead Technical Project Manager, you will be responsible for managing scope changes and variances, assessing impact to timeline and budget, and communicating proactively. You will:

• Collaborate and identify solutions to unexpected issues that arise to maintain progress.
• Provide transparent communication of risks, issues, dependencies, decisions, scope change, impacts, and solutions.

Stakeholder Communication & Management

As a Lead Technical Project Manager, you will be responsible for leading stakeholder coordination and engagement to ensure understanding of project requirements, scope, goals, priorities, and timelines. You will:

• Engage stakeholders to ensure decision and change management processes are followed.
• Create and own communication plans and cadence of project meetings.
• Manage stakeholder expectations, build strong relationships, and trust.

Transparent Project Reporting

As a Lead Technical Project Manager, you will be responsible for identifying health/progress metrics, leading project meetings, and maintaining minutes. You will:

• Prepare and distribute weekly status updates.
• Enable data-driven storytelling with data visualization.
• Prepare and facilitate project status presentations, dashboards, risk assessments, and data-driven storytelling for leadership and executives.

Required Qualifications & Skills

To be successful in this role, you will need:

• 7+ years of technical project/program management experience working with technical teams developing enterprise-class solutions.
• Technical aptitude: Understanding of Cloud, APIs, services, database technologies, technologist roles and responsibilities, capabilities & platform dependencies, software development lifecycle, engineering and/or product development.
• Influence and negotiation, communication, professional maturity & organizational savvy, relationship building, dependency mapping.
• Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall, as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery.
• Deep understanding of Agile technical practices, DevOps, and testing concepts (CI/CD, TDD).
• Significant experience in coaching and mentoring teams on project management practices, including Agile, Lean, Kanban, Waterfall.
• Excellent ability to understand architectural and technical aspects of projects.
• Excellent organizational, communication (written and verbal), and time management skills with attention to detail.
• Experience managing large budgets.

Preferred Qualifications

We prefer candidates with:

• Technical project management experience in Commerce or a related field.
• Project Management Professional (PMP) Certification.
• Experience in supporting large-scale, global software development programs.
• Agile Certifications (e.g., CSM, ACP, CPO, SAFe, LeSS).
• Bachelor's Degree in Computer Science, Information Systems, Engineering, Finance, Accounting, or equivalent relevant experience.
• Master's Degree in Computer Science, Information Systems, Engineering, Finance, Accounting, or related field, or equivalent relevant experience.

What We Offer

At Disney Experiences - Technology & Digital, we offer:

• A competitive salary.
• Opportunities for career growth and professional development.
• A dynamic and collaborative work environment.
• Access to cutting-edge technologies and innovative projects.
• A comprehensive benefits package.

How to Apply

If you're excited about this opportunity and think you'd be a great fit, please apply today! We can't wait to hear from you and explore how you can contribute to the Disney magic.

Apply Now

Conclusion

As a Lead Technical Project Manager at Disney Experiences - Technology & Digital, you will have the opportunity to lead large-scale, complex programs and projects that drive business value and create immersive digital experiences for Disney's premier vacation brands. If you're a seasoned technical project manager with a passion for innovation and a knack for leadership, we encourage you to apply for this exciting opportunity.