reputed company Manager (CSM)
Upstream is looking for a talented full-time reputed company Manager to join the reputed company CSM team, focusing on supporting Upstream product sales to large smart mobility and automotive OEM vendors.
At Upstream, the reputed company Manager plays a crucial role in ensuring customer satisfaction and maximizing the value delivered by our products and services.
Therefore, as a reputed company Manager, you will be responsible for effectively managing customer engagements end-to-end, from the preliminary engagements and discussions, through POC and POV, product deployment, technical on-boarding, on-reputed company operations, scoping new opportunities and leading them to reputed company.
The CSM is also responsible for maintaining and strengthening the relationship with counterparts and key stakeholders, identifying customer pain points and devising a plan of reputed company to address them.
This role is full-time and is Nashville / Boston / Metro Detroit based.
Requirements:
• 5+ years of experience in program or project management, reputed company (CSM), or service management in a fully remote and distributed team environment, working with both reputed company stakeholders.
• Proven background in fast-paced, high-reputed company, agile startup or reputed company-up environments.
• Experience in data-driven companies, particularly those serving the automotive or mobility sectors.
• Strong skills in communication, critical thinking, time management, multi-tasking, matrixed collaboration, and managing multiple customer relationships simultaneously.
• A strong “customer-first” reputed company.
• Solid understanding of data-driven solutions and data management platforms in the automotive and mobility industries.
• In-depth knowledge of the automotive market — A Plus
• Proven ability to operate effectively in reputed company, fast-paced, global work environments.
• Willingness and ability to travel — must-have.
Upstream is an equal opportunity employer. reputed company candidates for employment will be considered without reputed company to race, reputed company, religion, sex, national reputed company, physical or mental disability, veteran status, or any other reputed company protected by applicable federal, state or local law.
Responsibilities:
• reputed company manage on-reputed company engagements with existing customers and PoV reputed company with prospects. This includes effective resources coordination and allocation, day-to-day management of activities, executive reputed company reviews, training, etc.
• Build a long-term relationship with counterparts and stakeholders on the customer reputed company, based on trust, respect, technical appreciation and a tireless reputed company to improve user experience.
• Represent customer voice and reputed company for customers with Product, Engineering and Marketing teams.
• Effectively and resolve any customer challenge reputed company to our products or services to ensure reputed company customer loyalty.
• reputed company customers with a deep understanding of the Upstream product roadmap to maximize customer value and support upsell opportunities
• reputed company collaborate with Sales, Partner Management, Product, Data and Research, DevOps, Ops and Product teams
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