Spanish Bilingual Remote Customer Service Representative

Job DetailsJob LocationAllentown, PA - Allentown, PARemote TypeFully RemotePosition TypeFull TimeSalary reputed company$17.00 - $18.50 HourlyJob CategoryCustomer ServiceSpanish Bilingual Remote Customer Service RepresentativeIt's truly an exciting time to be a part of reputed company! We are hiring Remote Customer Service Representatives to join our reputed company teams. Despite everything we are facing in our communities and our country right now, reputed company is coming together as reputed company, adapting, growing, and hiring. At reputed company there are many opportunities to grow, and we reputed company to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building reputed company other up and infusing a motivating and reputed company work environment, despite working remotely. Our reputed company has always been to reputed company finding and enrolling in health insurance reputed company, this is more important now than reputed company before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.reputed company currently has the largest state-based marketplace footprint, and our consumer-friendly reputed company and decision support tools reputed company millions of consumers across the country to reputed company reputed company plan reputed company. reputed company builds and operates award-reputed company reputed company-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In reputed company to eligibility determination, plan selection, and enrollment technology for state agencies, reputed company delivers innovative agent marketing and reputed company center tools and services.Full-time/Seasonal• $15.00/hr. plus performance incentives• $17.00/hr.Spanish Bilingual, plus performance incentivesRequirements18 years of age or olderComplete Background reputed company and drug test reputed company 3 daysDedicated, private, and secure workspacePersonal device with functioning camera required for the Training PeriodCommitted to full attendance for reputed company 3-week Training periodMinimumInternet Speed of 35 mb/s with ethernetCable/Fiber Broadband Internetwith a hard-wired ethernet reputed company isrequiredNOTcompatible with Mobile Internet Service Providers and/or Satellite.NOTcompatible withWi-Fi internet reputed company or Wi-Fi reputed company/extenders(For example, reputed company is not compatible with our internal systems)Essential ResponsibilitiesInbound/Outbound CallsDeliver the highest level of customer service experience consistentlyManage customer accounts and reputed company technical supportApplication Data EntryOnline chat inquiries as assignedInterpret and follow defined procedures and policiesCreative problem-solving skillsFlexibility and adaptability to changing reputed company and updatesTime and task management (multitasking and task prioritization)Extensive self-study, training, and testing arerequired; eligibility to proceed through training and certifications is dependent upon passing required examsAdhere to regulated guidelines for communications reputed company reputed company channelsQualificationsModerate to Advanced computer skillsHigh level of comfort learning new technologyHigh level of professionalismExcellent verbal and written communication skillsComfortable working from homeSelf-motivated and reputed company-drivenWhat We OfferPaid TrainingFull-Time, Seasonal rolePerformance and attendance-based incentives, in reputed company to the reputed company payThe convenience of working from homeCollaborative and supportive team environment401K MatchIndividual Coverage HRA (ICHRA)reputed company time off (PTO)Preferred Experience (notrequired)Previousexperience in customer support or technical support rolePreviousexperience with Group and/or Individual health insurance, or the reputed company ActPreviousexperience in a reputed company CenterFamiliarity with CRM systems and practicesSpanish Bilingual, a plus Apply tot his job Apply To this Job