Experienced Customer Service Representative - HVAC Sales and Customer Experience at blithequark

Join blithequark, a Family-First Company Passionate About Delivering Exceptional Home Services

Are you looking for a fulfilling career where you can make a difference in your community? Do you want to be part of a dynamic team that values its employees and strives for excellence in every aspect of its business? If so, blithequark is the perfect place for you! As a leading provider of heating, air conditioning, and plumbing services in the Denton, TX area, we are committed to delivering top-notch customer experiences and are seeking a skilled and dedicated Customer Service Representative (CSR) to join our team.

About blithequark

With a rich history dating back to 1998, blithequark has evolved from its humble beginnings to become a trusted name in the HVAC industry. Our journey is marked by a relentless pursuit of excellence, a commitment to innovation, and a passion for delivering exceptional customer service. We take pride in our well-trained and equipped employees who share our vision of providing expert solutions for our customers' heating, cooling, and plumbing needs. At blithequark, we foster a work environment that is safe, clean, and enjoyable, and we invest in our employees' growth and development through continuous training and career advancement opportunities.

A Day in the Life of a Customer Service Representative at blithequark

As a Customer Service Representative at blithequark, you will be the face of our company, interacting with customers, addressing their concerns, and providing them with a seamless experience. Your positive attitude, excellent communication skills, and ability to resolve issues efficiently will be instrumental in driving customer satisfaction and loyalty. Your responsibilities will include:

• Responding to customer inquiries and resolving issues in a timely and professional manner
• Providing customers with accurate information about our services and products
• Processing customer requests, including scheduling appointments and handling payments
• Identifying and capitalizing on sales opportunities to promote our home services
• Collaborating with our team to ensure that customer needs are met and exceeded
• Maintaining a high level of professionalism and patience, even in stressful situations

Qualifications and Skills

To succeed as a Customer Service Representative at blithequark, you should possess:

• A high school diploma or GED
• Excellent interpersonal and communication skills
• Strong organizational and time management skills
• The ability to work effectively in a team environment
• A customer-centric approach, with a willingness to go the extra mile to ensure customer satisfaction
• Proficiency in handling stressful situations with professionalism and patience

While prior experience in the HVAC industry is not required, it is considered a plus. We are committed to providing comprehensive training to ensure that you have the skills and knowledge needed to excel in your role.

What We Offer

At blithequark, we believe in rewarding our employees for their hard work and dedication. As a Customer Service Representative, you can expect:

• A competitive base salary starting at $15/hour
• Unlimited monthly individual and team bonuses, providing opportunities to earn over $60,000/year
• Excellent benefits, including medical, dental, vision, and life insurance
• A 401K plan to help you plan for your future
• Vacation accrual from your first day, so you can take time off to recharge
• Continuous training and career development opportunities to help you grow professionally
• A safe, clean, and enjoyable work environment that fosters collaboration and teamwork

Career Growth and Development

At blithequark, we are committed to helping our employees achieve their career goals. With a clear career path and opportunities for advancement, you can build a long-term career with our company. Our comprehensive training programs and mentorship opportunities will equip you with the skills and knowledge needed to succeed in your role and beyond.

Join Our Team!

If you are a motivated and customer-focused individual looking for a rewarding career in the HVAC industry, we want to hear from you! At blithequark, we value our employees and strive to create a work environment that is engaging, challenging, and rewarding. Apply today to become a part of our dynamic team and take the first step towards a fulfilling career.

We look forward to meeting our next team member!