Experienced Full Stack Customer Service Specialist - Remote Online Support for Union Label Supplementary Benefits at Blithequark

Join the Blithequark Team: Pioneers in Union Label Supplementary Benefits

Blithequark is a trailblazing organization that stands out as the only 100% union label supplementary advantages firm globally. With a robust client base of over 40,000 alliances and organizations spanning the globe, we have dedicated over 60 years to providing both supplemental and long-lasting benefits to hardworking individuals and their loved ones. Our commitment to excellence and customer satisfaction has positioned us as a leader in the industry.

About the Role: Customer Service Specialist (Remote)

We are seeking a highly skilled and motivated Customer Service Specialist to join our remote team. As a critical member of our support team, you will be responsible for delivering exceptional service to our clients, which include members of unions seeking our benefits. This is a unique opportunity to work in a dynamic environment, contribute to the success of our clients, and grow your career with a pioneering company.

Key Responsibilities:

• Inbound and Outbound Calling: Engage with clients and potential clients through phone calls, responding to inquiries, and providing information about our benefits.
• Establishing Consultations: Schedule consultations and discussions with union members interested in our supplementary benefits.
• Conducting Discussions: Effectively communicate the value of our benefits to union members, addressing their questions and concerns.
• Basic Computer Knowledge: Utilize computer systems to manage client interactions, complete necessary paperwork, and perform quality assurance tasks.
• Quality Assurance: Ensure that all interactions meet the highest standards of customer service and compliance.
• Leadership Development: Participate in training and development opportunities to enhance leadership skills and contribute to team growth.

Credentials:

To succeed in this role, you should possess the following qualifications and skills:

• Excellent Verbal Communication Skills: Ability to clearly and effectively communicate with clients, team members, and management.
• Exceptional Client Association and Interaction Capabilities: Proven ability to build strong relationships with clients and provide personalized support.
• Positive and Beneficial Mindset: A proactive and enthusiastic approach to work, with a strong energy level and a customer-centric attitude.
• Effective Team Interaction: Ability to work collaboratively with individuals and teams, maintaining good customer connections.
• Customer Service and/or Consumer Sales Experience: Previous experience in customer service or sales is highly desirable.
• Interaction with All Levels of Management and Staff: Ability to communicate effectively with all levels of management and staff, demonstrating a team-oriented approach.
• Legal Work Authorization: Legally licensed to operate in the US, Canada, or UK.

What We Offer:

At Blithequark, we are committed to providing a supportive and rewarding work environment. Our benefits include:

• Total Benefits Package: Comprehensive benefits package that supports your overall well-being.
• 100% Remote Work: Enjoy the flexibility of working from home or any location, with all the tools and resources you need to succeed.
• Flexible Work Schedule: Adaptable schedule that allows you to work at times that suit you best.
• Weekly Wages and Performance-Based Incentives: Competitive pay with opportunities to earn performance-based incentives.
• Annual Company Event: Opportunity to earn a free vacation for you and a guest to exciting destinations such as the Bahamas, Cancun, Las Vegas, and more.

Career Growth and Learning Benefits:

At Blithequark, we are dedicated to the growth and development of our team members. We offer:

• Leadership Development Programs: Opportunities to enhance your leadership skills and take on new challenges.
• Training and Development: Access to training programs and workshops that support your professional growth.
• Career Advancement Opportunities: A clear path for career advancement, with opportunities to move into new roles and responsibilities.

Work Environment and Company Culture:

Our work environment is dynamic, supportive, and inclusive. We value:

• Collaboration and Teamwork: A culture that encourages collaboration, teamwork, and mutual support.
• Innovation and Creativity: An environment that fosters innovation, creativity, and out-of-the-box thinking.
• Diversity and Inclusion: A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive workplace.

Compensation and Perks:

We offer a competitive compensation package, including:

• Competitive Salary: A salary that reflects your skills, experience, and contributions.
• Performance-Based Incentives: Opportunities to earn incentives based on your performance.
• Comprehensive Benefits: A benefits package that supports your overall well-being.

Why Join Blithequark?

By joining Blithequark, you become part of a pioneering organization that is dedicated to making a positive impact on the lives of hardworking individuals and their loved ones. You will have the opportunity to:

• Make a Difference: Contribute to the success of our clients and make a positive impact on their lives.
• Grow Your Career: Develop your skills, enhance your knowledge, and advance your career in a dynamic and supportive environment.
• Be Part of a Team: Join a team that values collaboration, innovation, and mutual support.

How to Apply:

If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!