Experienced Full Stack Customer Service Coordinator - Remote Work with Competitive Pay and Comprehensive Benefits at Blithequark

Join the Blithequark Team and Take Your Career to New Heights

Are you ready to discover a world of possibilities, both at work and during your free time? Join our Blithequark family, and you'll journey the globe, develop your knowledge, and become the best version of yourself. As you embark on a new journey, you'll tackle challenges with flexibility and grace, mastering new skills and advancing your career while having the time of your life. Feel free to enhance both your personal and work life and hop on board with Blithequark!

About Blithequark and the Industry

Blithequark is a leading player in the aviation industry, providing exceptional customer experiences and connecting people around the world. With a strong commitment to innovation, customer satisfaction, and employee growth, we're shaping the future of air travel. Our remote customer service team is at the forefront of this mission, and we're looking for talented individuals to join our crew.

Why You'll Love This Job

As a Customer Service Coordinator at Blithequark, you'll interact with clients in a courteous, efficient, pleasant, and professional manner. You'll be the face of our company, providing top-notch service and support to our customers. If you're passionate about delivering exceptional experiences and working in a fast-paced environment, this role is perfect for you.

Key Responsibilities

• Promote and sell air journeys to the traveling public or freight forwarders
• Provide assistance with passenger check-in and load acceptance
• Interpret authority's guidelines and requirements for domestic and global journeys or shipment shipments
• Meet and dispatch planes within set-up times
• Provide assistance to troubled passengers and clients
• Protect business enterprise assets and revenue
• Ensure a safe journey for all passengers
• Possess the physical capacity and dexterity to apply motor skills to perform various job-associated duties
• Use organizational skills to perform multiple duties within a restricted time period
• Be self-motivated and require minimum supervision
• Respond and assist during safety and emergency situations
• Follow internal and external regulations and procedures
• May be required to drive and perform air stairs on various types of planes to enplane and deplane passengers
• Responsible for the overall performance within the work area and may be required to guide and direct the work of other employees
• May be required to perform Passenger Operation Control functions, including air-to-ground communication and Tower functions

What You'll Need for Success

Minimum Qualifications - Education & Prior Job Experience

• High school degree or GED
• Read, write, fluently talk, and understand the English language
• Bilingual language abilities are required in some locations
• Applicable valid driver's license as required by local authorities
• Must satisfy FAA criminal background checks to qualify for unescorted admission to privileges to airport security identity display areas (SIDA), if applicable
• Must be able to secure suitable airport authority and/or US Customs security badges, if applicable
• Ability to work abnormal and/or extended hours, including weekends and holidays
• Must report to work on a regular and timely basis

Essential Skills and Competencies

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Ability to adapt to changing situations and priorities

Career Growth Opportunities and Learning Benefits

At Blithequark, we're committed to helping our employees grow and develop their skills. You'll have access to:

• Comprehensive training programs to help you succeed in your role
• Opportunities for career advancement and professional growth
• Mentorship and coaching from experienced professionals
• Access to industry-leading tools and technology

Work Environment and Company Culture

At Blithequark, we pride ourselves on creating a dynamic and inclusive work environment. Our company culture is built on:

• Diversity, equity, and inclusion
• Collaboration and teamwork
• Innovation and creativity
• Customer satisfaction and loyalty
• Employee growth and development

What You'll Get

We're proud to offer a comprehensive benefits package, including:

• Competitive pay: $20/hour
• Travel perks: access to 365 locations on over 6,800 daily flights across our global network
• Health benefits: access to health, dental, prescription, and vision benefits
• Wellness programs: tools, resources, and support to help you live well
• 401(k) program: available upon hire, with company contributions after one year
• Additional benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more

Conclusion

If you're ready to take your career to new heights and join a dynamic team, apply now to become a Customer Service Coordinator at Blithequark. We're excited to welcome you to our crew and help you achieve your goals.